Lift designs thoughtful, elegant cabins for revitalised Philippine Airlines
You might not expect to find a passenger experience design house in the quiet Hanzomon district of Tokyo, with its distinctly un-Japanese wi... Continue Reading
Services
Why JetBlue Technology Ventures helps to incubate sharp teams
What’s the key to identifying a smart start-up investment opportunity? Don’t worry too much about the product. That was one piece of advice ... Continue Reading
Finnair sees inflight sales spike on China flights with Alipay via wifi
Finnair is seeing a 100% increase in inflight sales on its China flights after implementing real-time Alipay payment processing via inflight... Continue Reading
Emirates ties loyalty to inflight connectivity
Emirates’ willingness in recent years to give all passengers unlimited, near free inflight connectivity has delivered a significant boost to... Continue Reading
Think pink: Airlines delight with lively livery colors
When headlines last month proclaimed that Nigeria-based, upstart airline JetWest was aiming to become the “easyJet of Africa,” the promise t... Continue Reading
VIDEO: Smart design on display at Future Travel Experience expo
As vendors vie for space in the airport and on board aircraft, this week’s Future Travel Experience (FTE) Europe conference and exposition i... Continue Reading
Malaysia CEO sees future for A380, surprised by charter demand
On the sidelines of last week’s Paris Air Show, after converting 737 MAX orders to the double-stretched MAX 10 version, Malaysia Airli... Continue Reading
Seatmakers offer new PED holders, but room remains for innovation
Personal electronic devices will be the passenger experience trend of the year — again — not least because of the illogical and dangerous mo... Continue Reading
‘SAS Dreams’ positions the airline as guide for branded experiences
It’s a brand’s dream come true for consumers to love and trust in them so much as to integrate the brand into their lifestyles. A loyal fan ... Continue Reading
Shorthaul Side-Slip Seat evolves, longhaul staggered seat emerges
Last year saw new seatmakers bursting onto the scene, but this year was about refinements and development of the products they unveiled in 2... Continue Reading
Dealing with disruption: SWISS adopts automated rebooking
Corrects article to state that the aircraft involved in the canceled flight was not a Boeing 777-300ER, as previously reported, but a Bombar... Continue Reading
New Amadeus payment system should help airlines and pax alike
A new system, developed by Amadeus in partnership with payment systems provider Ingenico Iberia, will allow airlines, ground handlers and ai... Continue Reading
The power of aviation in a global community: IATA talks building bridges
The aviation industry is gathered in Cancun, Mexico this week for its IATA Annual General Meeting (AGM), which includes plenty of boiler-pla... Continue Reading
Venezuela finds itself increasingly cut off from air links: IATA
The situation in Venezuela is expected to get worse before it gets better. While that view extends across many industries, this week’s IATA ... Continue Reading
Why Air France pours complimentary Champagne in all classes
Bubbles on planes is trending. In the last few months, both Southwest Airlines and Alaska Airlines have added sparkling wines to their buy-o... Continue Reading
4