How the stars aligned for an eclipse chasing photog on Southwest
When Carter Emmart, director of astrovisualization at the American Museum of Natural History, first saw photographer Jon Carmichael’s stunni... Continue Reading
Services
Beyond 2020: Future-proofing with universal design
Applying Universal Design to passenger experience accommodates the needs of all travelers and future-proofs the journey. The world is getti... Continue Reading
US big three airlines consolidate business class changes, slowly
It’s been a while since we’ve had big changes out of the US big three in business class, with both Delta and United focused on their rollout... Continue Reading
Dishing on Eco-friendly, delectable design
We have seen some absolutely delectable tableware in the skies, and new Eco-friendly options are icing on the cake, but what if airline tabl... Continue Reading
Simplicity and accessibility: the beauty of digital design at airlines
As airlines move more of their customer interactions to digital touchpoints, considered design of the website, mobile apps and third-party d... Continue Reading
Airbus lists #PaxEx portion of fast-growing services market
Forecasting a $4.6 trillion twenty-year market for commercial aircraft services, Airbus is clearly angling for a greater slice of the aircra... Continue Reading
Delta Air Lines wants you to sweat it out
Jet Lag. Everyone gets it and everyone has a different way of dealing with it. For some it’s coffee and Advil. For others, it’s a hot shower... Continue Reading
Design for long-haul travel: supersonic jetting it
Supersonic flight is back in fashion. What’s not to love about the idea of flying well above the earth at rocket speed? After all, the Conco... Continue Reading
Alaska Airlines has wine-lovers covered with ‘Wine Flies Free’ program
If you’ve ever tried to pack a bottle of wine in your checked luggage, then you know how precarious the job can be, usually involving plasti... Continue Reading
Design for long-haul travel: aspirational flying
Try to remember when you first dreamed of getting on a plane. Your vision of the experience did not likely involve being trapped, uncomforta... Continue Reading
Oh baby: Mamava pods populating airports
If babies aren’t part of your world, you may not notice the slightly ovoid, stand-alone pods popping up in airports in North America. Or you... Continue Reading
Design for long-haul travel: market drivers and considerations
For decades, traditional airlines have marketed the romance of aviation around the long-haul flying experience. Advertising and marketing ef... Continue Reading
Internally lit thermoplastics offer infinite PaxEx design palette
Airlines are increasingly designing — or asking their design partners to design — customised LED mood lighting schemes, which both show off ... Continue Reading
Airlines could improve PaxEx planning using Routehappy KPI analytics
Routehappy by ATPCO has been extending the reach of its rich-content Routehappy Hub, Universal Ticket Attributes (UTAs) and Amenities integr... Continue Reading
Why airlines should invest in branded #PinchablePaxEx soft product
A couple of years ago, RGN’s Cynthia Drescher talked to three airlines to reveal the most stolen items on board. Since Cynthia’s piece, many... Continue Reading
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