Designing airport spaces for the modern traveler
In recent years, many airports have added veritable retail mazes for passengers to navigate through. While dining and shopping are welcome a... Continue Reading
Services
Getting whimsical: the importance of designing joy into #PaxEx
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
How smooth is a Gulfstream?
Smooth flight is critical to a comfortable ride. Top quality furnishings, broadband connectivity and detailed design count for nothing if yo... Continue Reading
Design for passenger pleasure: six senses of appeal
Like hotels and stores, and other public spaces, the combined sensory impact of the aircraft cabin – what we refer to as ambiance R... Continue Reading
Too hot to fly: Airline industry adapts to warming climate
This summer’s prolonged heat wave in the UK resulted in flight disruptions at London City airport, where airlines were forced to offlo... Continue Reading
How new business jet designs inspire first class cabins worth the fare
Airbus has announced that its newest corporate jet, the ACJ320neo, has been assembled and is awaiting first flight in the coming days before... Continue Reading
Airlines are finally getting crafty with beers
It was not all that long ago that beer lovers aboard flights were under-served. While many airlines showcased their sommelier-chosen wine of... Continue Reading
Kid-Friendly Design: Improving Junior PaxEx
Flying is stressful and uncomfortable for everyone. Children are just more honest. When they are uncomfortable they voice their distress, wh... Continue Reading
How the stars aligned for an eclipse chasing photog on Southwest
When Carter Emmart, director of astrovisualization at the American Museum of Natural History, first saw photographer Jon Carmichael’s stunni... Continue Reading
Beyond 2020: Future-proofing with universal design
Applying Universal Design to passenger experience accommodates the needs of all travelers and future-proofs the journey. The world is getti... Continue Reading
US big three airlines consolidate business class changes, slowly
It’s been a while since we’ve had big changes out of the US big three in business class, with both Delta and United focused on their rollout... Continue Reading
Dishing on Eco-friendly, delectable design
We have seen some absolutely delectable tableware in the skies, and new Eco-friendly options are icing on the cake, but what if airline tabl... Continue Reading
Simplicity and accessibility: the beauty of digital design at airlines
As airlines move more of their customer interactions to digital touchpoints, considered design of the website, mobile apps and third-party d... Continue Reading
Airbus lists #PaxEx portion of fast-growing services market
Forecasting a $4.6 trillion twenty-year market for commercial aircraft services, Airbus is clearly angling for a greater slice of the aircra... Continue Reading
Delta Air Lines wants you to sweat it out
Jet Lag. Everyone gets it and everyone has a different way of dealing with it. For some it’s coffee and Advil. For others, it’s a hot shower... Continue Reading
1