LAX Star Alliance first class lounge shines brightly
Passing through Los Angeles LAX en route to Tokyo this week, and with a hot first class redemption ticket in my hand, I was looking forward ... Continue Reading
Nose to Tail
Making sure premium inflight entertainment is premium
In a time when airlines are spending billions of dollars to differentiate their economy, premium economy, business and first class products,... Continue Reading
Icelandair’s new 767s and Q400s raise un-Comfort-able questions
REYKJAVIK — Icelandair, having tripled its route network and more than doubled its passenger numbers since 2009, is adding Boeing 767-300ER ... Continue Reading
Lufthansa’s quiet First Class Terminal revamp shines
Lufthansa’s Frankfurt First Class Terminal stands, as you might expect, aside from the main terminal buildings at FRA. From the outside, it ... Continue Reading
Airlines need to Nudge passengers into lounge quiet
“Hello? Hello? Yeah, I’m in the lounge.” One of the downsides of the personal electronic device revolution is the scourge of tinny music, vi... Continue Reading
London Heathrow Terminal 2 has a long way to go
London Heathrow’s Terminal 2 — The Queen’s Terminal, as signs at the entrance trumpet — is the newest facility at LHR, opened in June 2014 a... Continue Reading
Design flaws spotted as United reveals new first class seat
United Airlines has new first class seats for its Airbus and Boeing narrowbodies. Representing a collaboration with London design house Prie... Continue Reading
Lufthansa Eurobusiness review: three steps forward, one step back
After a summer in Europe trying both British Airways’ and Air France’s Eurobusiness middle-seat-free business class, I jumped at the offer t... Continue Reading
Asiana spikes first class while Korean Air re-ups
South Korea’s two main full-service airlines are in the middle of a fascinating divergence of opinion on the future of first class, and it’s... Continue Reading
What is business class, in the age of longhaul LCCs?
What does longhaul business class mean to you? Is it a flat (or nearly flat) bed? Lounge access? Better food and drinks? The diversification... Continue Reading
Singapore Airlines pushes Boeing, Airbus for 18-hour flights
Will an airline ever again fly nonstop between the US and southeast Asia? Singapore Airlines would certainly like to bring back the all-busi... Continue Reading
Lufthansa joins EU rivals in space-available business class upgrades
Lufthansa is the latest European airline aiming to capture an additional bit of ancillary revenue on unsold shorthaul business class seats w... Continue Reading
Singapore Airlines’ SilverKris Heathrow lounges take the gold medal
How do you maintain your airline’s distinctiveness and reputation for service in a crowded, increasingly commoditized business and first cla... Continue Reading
A whole new Club World? Or pie in the sky?
With yet another potential British Airways next-generation Club World business class seat released into the wild via the patent application ... Continue Reading
UK passengers revolt over airport retail taxes
In what might just be the most British event of the entire year, British passengers are refusing to show their boarding passes to airside ai... Continue Reading
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