The IoT of of inflight retail is coming, just not at lightning speed
One of the key promises from the Internet of Things in the air has been to provide airlines and their suppliers with improvements to infligh... Continue Reading
Author: John Walton
Watch #PaxEx Minute: When even a svelte trio of men are squashed
In this episode of #PaxEx Minute, RGN contributing editor John Walton discusses the soft and hard product on United’s first Boeing 777... Continue Reading
What airlines can learn from Australia’s Indian Pacific transcon train
Travelling by rail across Australia between Sydney and Perth on the fabled Indian Pacific is truly a pleasure trip rather than purely a mean... Continue Reading
In Conversation: Seeking to make sense of New York airport decisions
What’s going on with “third world” LaGuardia? Why is JFK still a mess? Is the Port Authority making things worse? Will we ever see decent pu... Continue Reading
Business class problems: stowing the softest soft product
Watching my Runway Girl Network colleagues Harriet Baskas, Seth Miller and Jason Rabinowitz — and a bevy of other US media — trying out the ... Continue Reading
Lufthansa’s mediocre business class problem bites on the A350
The upward pressure on business class from premium economy (and even the cheap seats down back) is hitting Lufthansa even more clearly than ... Continue Reading
Designers deliver #PaxEx innovations for all five senses
Air travel can be an assault on the senses, but designers are working hard to turn what can feel like an overwhelming experience into a #Pax... Continue Reading
Cabin monitoring system takes aim at electromagnetic interference
As the number and diversity of personal electronic devices in airline cabins grow, as aircraft increasingly rely on electronic systems, and ... Continue Reading
Watch #PaxEx Minute: Hard product, soft product, and more
In this episode of #PaxEx Minute, RGN contributing editor John Walton talks about how airlines are working to achieve the right mix in hard ... Continue Reading
Creating a first class wine list amidst cutbacks in the global age
How do you make a first wine list truly first class? It’s a complicated task, especially for a global airline. To an extent, Qantas, Alitali... Continue Reading
What’s the token? Challenges of inflight customization and identity
Demand for customization of the airline passenger experience is growing from airlines and from passengers, largely driven by the increasingl... Continue Reading
Philippine Airlines’ new three-cabin A330 wows with details
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
Slipping and staggering into AIX
How much could an airline charge for an 18” diagonal screen in economy? How about for a middle economy seat that is 20.8” wide, bigger than ... Continue Reading
In Conversation: A time of change for the ever-influential Lufthansa
RGN contributing editor John Walton is in conversation with Reuters’ European airline correspondent Victoria Bryan in Berlin, discussi... Continue Reading
Textures and traditions mark BizAv’s Crystal Cabin shortlist
With business aviation customers and outfitters always on the lookout for novel concepts to differentiate their products, the level of innov... Continue Reading
1