Airbus asks, and skips, business class questions in Airspace cabin
In Airbus’ recent snazzy reveal of its new Airspace-branded cabin design at the top of the Gherkin in London’s City business district, the p... Continue Reading
Tag Archives: #Upfront
Evolving BA Club World beyond the boarding school model
I have this theory about British Airways’ Club World business class product, from start to finish: that it’s designed for people who have fo... Continue Reading
ScootBiz offers thought-provoking questions for APAC airlines
If there’s anywhere in the world where the long-haul, low-cost carrier is in its prime, it’s the Asia-Pacific region. Between Scoot, Jetstar... Continue Reading
Ryanair’s all-business executive jet is a smart move
Move over, European business charter airlines, Ryanair is coming for your passengers — and your money. The airline has a new all-business Bo... Continue Reading
Slow jetway innovation means #PaxEx opportunities
The humble jetway — call it airbridge, jet bridge, or what you will — is getting a lot of attention with a USA Today feature by my RGN colle... Continue Reading
Qantas’ one in seven Business Suite seat problem is apparent
Qantas’ new business suite, currently rolling out across the airline’s domestic and international Airbus A330-200 and -300 fleet, has receiv... Continue Reading
New Formation “super-throne” posits business/first questions
Among the myriad products shortlisted for a Crystal Cabin Award is one that caught my first-and-business-class-focussed eye: a new first and... Continue Reading
When a bed is the best thing on offer in a lounge
Flying Air New Zealand Business Premier out of Shanghai’s Pudong International Airport after a hot and sweaty day in the muggy coastal city,... Continue Reading
Air New Zealand Works Deluxe could do with soft product work
Works Deluxe sits as the top offering on Air New Zealand’s Australian and Pacific islands Airbus A320 fleet. It’s a middle-seat-free economy... Continue Reading
Love actually is all around us when we fly — if we create it
“Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport,” says Hugh Grant’s character at the... Continue Reading
Premium economy options are many; actual innovations are few
Premium economy: big seats, big news, big money for smart airlines. Yet, with very few exceptions, premium economy across airlines is the sa... Continue Reading
American misses innovation opportunity with Premium Economy
Good news for the passenger experience: American Airlines is to be the first US airline to introduce a proper premium economy product, with ... Continue Reading
Nobody wins when premium economy isn’t Premium Economy
“In the 1980s,” Canada’s Financial Post newspaper predicted in late 1978, “business travelers will look back at air travel in this decade wi... Continue Reading
Air New Zealand’s 787: narrower seats pinch in Business Premier
I’ve long been of the opinion that Air New Zealand offers one of the best business class products for an overnight flight — the kind of leg ... Continue Reading
Airbus A380 cracks 600 passenger ceiling and 400 passenger floor
Two decks. Four engines. Four classes. And fewer than four hundred passengers on board — or more than six hundred. That’s the reality of the... Continue Reading
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