Inside the boardroom: PaxEx a focus when Qantas selected A380 in 2000
When the Qantas board convened at 7am on the Friday before summer 2000, it had to assess acquiring a dozen frames of an aircraft that did no... Continue Reading
When the Qantas board convened at 7am on the Friday before summer 2000, it had to assess acquiring a dozen frames of an aircraft that did no... Continue Reading
Do the world’s longest flights offer the world’s best passenger experience? Flyers might expect the latest and greatest seats on the longest... Continue Reading
The early cancellation of the A380 program is changing public perception of the superjumbo: passenger popularity – arguably stronger than ev... Continue Reading
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
The advent of the Airbus 350 and Boeing 787 Dreamliner has ushered in a new era of long-haul travel, with Singapore Airlines, Air New Zealan... Continue Reading
Australia is a bellwether market for passenger experience, and Australian Aviation’s news editor Jordan Chong is in conversation with RGN de... Continue Reading
Airlines looking to provide lounges for their frequent flyers, business and first class passengers, or travellers looking to spend a bit of ... Continue Reading
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
Routehappy by ATPCO announced that it has created a new Amenity – Beverages. This is the first new Amenity category to be added by Routehapp... Continue Reading
Modern international airports face an interesting mix of competing priorities, especially in the premium space. As a rule, the more volatile... Continue Reading
As airlines continue on the path towards ever-longer flights, they are also expanding their work to focus on passenger health. Earlier this ... Continue Reading
American Airlines has selected Viasat to provide high-speed inflight Internet and wireless entertainment for 100 new Airbus A321neos, repres... Continue Reading
As airlines move more of their customer interactions to digital touchpoints, considered design of the website, mobile apps and third-party d... Continue Reading
Forecasting a $4.6 trillion twenty-year market for commercial aircraft services, Airbus is clearly angling for a greater slice of the aircra... Continue Reading
Jet Lag. Everyone gets it and everyone has a different way of dealing with it. For some it’s coffee and Advil. For others, it’s a hot shower... Continue Reading
1