Air Canada: angled lie-flats now premium economy, not business class
Sometimes, advances in passenger experience come from the strangest places, and the biggest shifts come from the smallest changes. To wit: w... Continue Reading
Sometimes, advances in passenger experience come from the strangest places, and the biggest shifts come from the smallest changes. To wit: w... Continue Reading
Once the fabled “goodie bag”, and then more focussed towards a few key items for onboard use, the airline amenity kit is seeing a resurgence... Continue Reading
Flying on Delta One from JFK to LHR on an Airbus A330 was all about form and function over flair, a buttoned-up way to fly premium with the ... Continue Reading
The British Airways operation between London and New York is the world’s sole billion dollar route. BA has tough competition, though. ... Continue Reading
“A220 FAMLY” boasted the Airbus stand’s cabin mockup on day 1 of the APEX EXPO in Boston, with a rather prominent “I” missing. By the next d... Continue Reading
Boxy anonymous galleys and flat bulkhead dividers have their place, but more ambitious designs can deliver twice the benefit by making disti... Continue Reading
Airlines are increasingly focussing on the growing premium leisure market, where more and more holidaymakers are willing to pay more to trav... Continue Reading
La Compagnie, the “boutique” (meaning “small”) all-business-class airline shuttling between Paris-Orly and Newark, is an unlikely survivor o... Continue Reading
For many years airline cabins have trended to cool tones in shades of grey, beige, blue, green, purple and pink. Consumer trends suggest tha... Continue Reading
BOSTON — If it feels like only last month that you were reading about the trend of airlines boosting their offerings in the slightly woo-woo... Continue Reading
Air New Zealand is upgrading the lounge it offers to passengers travelling on regional flights from its main hub in Aotearoa’s largest city,... Continue Reading
Though Air Canada has occasionally come under fire for sourcing wine from around the world instead of largely focusing on Canadian wine, the... Continue Reading
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
As we mark off September days to the inflight entertainment trade show of the year, the Airline Passenger Experience Association’s APEX EXPO... Continue Reading
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