Op-Ed: Aviation’s COVID problem isn’t airplanes: it’s airports
How much money has the aviation industry invested in keeping passengers safe from catching COVID-19 in the air — and in explaining everythin... Continue Reading
Tag Archives: Op-Ed
Op-Ed: How do you solve a problem like Air India?
Air India, India’s national carrier, has a long and complicated history littered with missteps, failures, and some successes. Its current si... Continue Reading
Op-Ed: Inflight entertainment and connectivity, the day after…
This is an Op-Ed contribution from El Al head of inflight entertainment & connectivity Tal Kalderon We do not know exactly when the day ... Continue Reading
Op-Ed: DOT NPRM could discourage service animal owners from traveling
This is an Op-Ed contribution from Justin Yarbrough, a guide dog handler who works as an accessibility specialist, and writes about assistiv... Continue Reading
Opinion: Industry ignores passenger voices at its peril
They say may you live in interesting times. And I think it’s fair to say that the last two years have qualified as interesting, and for many... Continue Reading
Op-Ed: Five trends to consider when predicting the future of IFC
This is an Op-Ed contribution from Richard Nordstrom, who serves as senior director, strategic marketing commercial aviation & network s... Continue Reading
France’s speedy, free TGV wifi outperforms expectations
France’s national rail operator SNCF is experimenting new passenger experience features to attract passengers to the rails — and, in particu... Continue Reading
Op-Ed: A woman’s place is in the flight deck and the C-Suite
Last month, I received a letter from a high school student. She took me to task for the scarcity of female pilots and astronauts. As the pre... Continue Reading
Op-Ed: The hidden value of loyalty in airline disruption management
When the officers of The Titanic – while facing the mother of all disruptions to service delivery – had a tough choice to make about w... Continue Reading
Op-Ed: Four years after MH370, a new era in safety is on the horizon
This is an Op-Ed contribution by former NTSB chairman Mark Rosenker, and shared by Inmarsat. Last week marked four years since the loss of M... Continue Reading
Op-Ed: Airline industry must not rely on good luck to prevent disaster
Every day in airports and airplanes around the world, there is a game of cat and mouse being played out by airlines and their passengers. Th... Continue Reading
France’s low-cost TGV Ouigo impresses on price and service
It’s a time of transition for France’s national railway operator SNCF, as it shakes up its high-speed brands: a much-derided rebrand of its ... Continue Reading
Op-Ed: Twin winter disruptions show holes in airline IROPS plans
Another month, another major international airport with airline operations falling apart after routine winter weather, and another set of re... Continue Reading
Flight attendants need to feel empowered to fight harassment
When she was in her late 20s, flight attendant Sandra Davis went back onto the empty aircraft on which she’d just flown to retrieve a sweate... Continue Reading
Paying passengers will rejoice at Air Canada Signature Suite
Passengers who have redeemed points to fly international business class on Air Canada may be disappointed to learn they are not presently we... Continue Reading
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