Six questions to help airlines design thoughtful premium ground #PaxEx
When designing passenger experience in airports, especially for departures, it’s crucial to give the passenger as much information as they w... Continue Reading
When designing passenger experience in airports, especially for departures, it’s crucial to give the passenger as much information as they w... Continue Reading
Just ahead of a Paris Air Show that looks to see an almost unprecedented amount of change in the regional aircraft sector, Mitsubishi Aircra... Continue Reading
As digitalization takes to the skies, there are fresh opportunities to improve the passenger experience, extending the service life and util... Continue Reading
Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2... Continue Reading
When I tell people that I have booked a flight on Spirit Airlines, I typically receive one of two reactions. The most typical, and least inf... Continue Reading
As airlines continue to coalesce into joint venture groupings, immunised or otherwise, much of the promise of the technological advances ava... Continue Reading
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
From today it is very easy for passengers with a phone camera to see if their hand luggage has the correct dimensions. This new KLM service ... Continue Reading
Applying Universal Design to passenger experience accommodates the needs of all travelers and future-proofs the journey. The world is getti... Continue Reading
Saudi Arabia’s General Authority of Civil Aviation (GACA) has selected global IT provider SITA to support the modernization of the country’s... Continue Reading
If you’ve ever tried to pack a bottle of wine in your checked luggage, then you know how precarious the job can be, usually involving plasti... Continue Reading
Travelling on regional aircraft can lack a certain amount of satisfaction for premium travellers, ironically enough since those last-minute ... Continue Reading
After a dramatic year for the Bombardier C Series, involving the small airliner programme being largely transferred to Airbus’ aegis, the Ca... Continue Reading
It couldn’t be clearer that there’s a squeeze in the cabin for carryon bags. Whether it’s Airbus’ Airspace, Bombardier’s Atmosphère, Zodiac’... Continue Reading
Airlines around the world have once again improved the rate of baggage delivery, this is according to the SITA 2018 Baggage Report published... Continue Reading
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