Japan’s custom Joyful Trains drive tourism to disaster-struck regions
It’s no secret to travelers visiting Japan that the country’s rail network is world-class. The reach of the Shinkansen bullet train network ... Continue Reading
It’s no secret to travelers visiting Japan that the country’s rail network is world-class. The reach of the Shinkansen bullet train network ... Continue Reading
At Finnair headquarters in Helsinki, the airline’s chief digital officer Katri Harra-Salonen is in conversation with RGN deputy editor John ... Continue Reading
Sometimes, advances in passenger experience come from the strangest places, and the biggest shifts come from the smallest changes. To wit: w... Continue Reading
Premium travel within Europe is a funny business. Airlines still need it in order to fight for longhaul connecting traffic, but all too ofte... Continue Reading
With interviews recorded live at the Aircraft Passenger Experience Association (APEX) EXPO and co-located AIX Americas Expo in Boston, seven... Continue Reading
Airlines are increasingly focussing on the growing premium leisure market, where more and more holidaymakers are willing to pay more to trav... Continue Reading
La Compagnie, the “boutique” (meaning “small”) all-business-class airline shuttling between Paris-Orly and Newark, is an unlikely survivor o... Continue Reading
BOSTON — If it feels like only last month that you were reading about the trend of airlines boosting their offerings in the slightly woo-woo... Continue Reading
Air New Zealand is upgrading the lounge it offers to passengers travelling on regional flights from its main hub in Aotearoa’s largest city,... Continue Reading
During a visit to Recaro Aircraft Seating’s headquarters in Schwäbisch Hall, CEO Mark Hiller is in conversation with RGN deputy editor John ... Continue Reading
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
As we mark off September days to the inflight entertainment trade show of the year, the Airline Passenger Experience Association’s APEX EXPO... Continue Reading
If you’re a regular reader of Up Front, you’ll probably be used to me writing mournfully about the good old days of British Airways’ Club Eu... Continue Reading
Modern international airports face an interesting mix of competing priorities, especially in the premium space. As a rule, the more volatile... Continue Reading
If you don’t have time to visit the lounge owing to an early morning flight or a late connection, what can airlines do to keep a premium tra... Continue Reading
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