Philippine Airlines’ new three-cabin A330 wows with details
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
Tag Archives: John Walton
Key business class themes arise from Crystal Cabin shortlist
It might seem that new business class seats are a dime a dozen these days. Indeed, even the shortlisted entrants for the Crystal Cabin Award... Continue Reading
Korean Air picks same B/E Apex seat for 787-9 business and first
In the battle for the evolving business and first class passenger market, we’re seeing many airlines make remarkable hard product choices fo... Continue Reading
In Conversation: New Zealand and the trans-Tasman, with Kai Koenig
RGN contributing editor John Walton is in conversation with German New Zealander Kai Koenig, talking about the passenger experience in New Z... Continue Reading
Singapore Airlines’ first class Private Room could use an update
Flying in Singapore Airlines first class out of Changi on a frequent flyer mileage ticket recently, I stopped in at the airline’s Private Ro... Continue Reading
BA Club World dine-on-demand: recipe for disaster?
British Airways seems to be planning to unveil a major business class food revamp when it announces its new Club World seats in the next few... Continue Reading
What will Qantas’ forthcoming 787 premium economy look like?
Qantas has unveiled the staggered business class seat and its narrowest ever economy seat for its Boeing 787-9, an aircraft that will prove ... Continue Reading
Watch #PaxEx Minute: New seats, boarding passes, Netflix and more!
In this episode of the #PaxEx Minute, RGN contributing editor John Walton details the latest seating product and content trends affecting th... Continue Reading
Qatar starts dropping hints about new “superbusiness” seats
2017 marks the third year that Qatar Airways CEO Akbar al Baker has been promising a new “superbusiness” class seat for his airline, but now... Continue Reading
Time to put the “service” back in Passenger Service Unit
Take a moment to think about how you’re feeling right now, reading this. Are you too hot? Too cold? Is it too bright, or too dim? In most of... Continue Reading
Watch #PaxEx Minute: What’s in store for #PaxEx in 2017
In this episode of the #PaxEx Minute, RGN contributing editor John Walton informs us about what’s in store for the passenger experienc... Continue Reading
Priority Pass hits milestone, but are outstation lounges worth it?
Lounge membership programme Priority Pass hit a thousand-lounge milestone this year, and with a growing number of frequent flyer-aimed credi... Continue Reading
SAS cuts outstation contract lounge, fast track access
Beleaguered Scandinavian carrier SAS is removing airport lounge and fast track benefits from the top fares on a wide swathe of its European ... Continue Reading
PaxEx 2017: Competing economy trends make for a blurry picture
Economy passengers might think that 2017 will be another year in the wrong direction as far as comfort in the onboard passenger experience g... Continue Reading
Hong Kong Airlines: business class for premium economy prices?
Hong Kong Airlines, the Chek Lap Kok-based member of the Hainan Airlines family, launched longhaul flights to Auckland in early November, an... Continue Reading
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