#PaxEx Podcast Transcribed: Coronavirus and MAX level one-two punch
We are pleased to provide a transcript of the #PaxEx Podcast, Episode 71, the audio recording of which was published on 4 March 2020. Intro ... Continue Reading
Tag Archives: economy class
#PaxEx Podcast: Coronavirus and MAX grounding level one-two punch
Welcome to Episode 71 of the #PaxEx podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world.... Continue Reading
Loving low-fares carrier Southwest in spite of little inconveniences
Southwest Airlines isn’t everybody’s go-to. The carrier’s open seating policy, known as the “cattle call” experience, can be a b... Continue Reading
Iberia Express short-haul passenger experience proves mixed bag
If I had to describe my recent experience with Iberia Express, flying from Amsterdam Schiphol to Madrid-Barajas, I think I’d choose “s... Continue Reading
Breeze Airways founder Neeleman: I’m not afraid to fly the MAX
Though David Neeleman has not ordered the Boeing 737 MAX for his new airline start-up, Breeze Airways, he is optimistic that the twinjet’s w... Continue Reading
Press Release: Recaro tests first connected economy seat on TAP
Recaro successfully installed “connected seats” on a TAP Air Portugal A321 single-aisle aircraft. The economy class BL3530 seat is equipped ... Continue Reading
Vietnam deserves consistency award for PaxEx aboard 787-9 and A350
On a recent personal trip to Vietnam, I had a choice of connecting through Seoul on either Korean Air or Vietnam Airlines. Having already tr... Continue Reading
Travel as commodity: identity and brand in a homogenous EuroLCC world
It’s hard to think of a region where air travel is so much of a commodity as Europe: the same planes, largely Airbus A320s and Boeing 737s, ... Continue Reading
Press Release: Air Transat marks transatlantic touchdown for A321neoLR
Air Transat has welcomed its new A321neoLR aircraft to the UK for the first time, becoming the first airline to operate it on a transatlanti... Continue Reading
Unearthing PaxEx news on Vistara inaugural to the Land of Smiles
Thailand is known as The Land of Smiles, so it was fitting for Indian operator Vistara to pay homage to its newest international destination... Continue Reading
A350 premium economy trends towards narrower 2-4-2 layout
What does premium economy look like? For most of the life of this middle cabin — launched in 1992 by either Virgin Atlantic or EVA Air, whic... Continue Reading
Fifth freedom flight proves inexpensive way to try Royal Jordanian 787
In addition to a cluster of Airbus narrowbodies and Embraer regional jets, Royal Jordanian Airlines operates a small longhaul fleet of seven... Continue Reading
Thai delivers surprises, some pleasant, on 777 from Bangkok to Phuket
For the traveler looking to connect the Thai capitol of Bangkok with the storied resort town of Phuket, options abound. The cities are conne... Continue Reading
Press Release: Hi Fly unveils A330-900neo interiors
Hi Fly will soon receive the brand new Airbus A330-900neo, becoming the first wet-leasing specialist in the world to operate this state-of-t... Continue Reading
Behind the rise and rise of the Recaro CL3710
It may not have the snappiest name — like any good Recaro seat, it shares a product number with an old Nokia phone — but the Recaro CL3710 i... Continue Reading
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