Scuppering more signature soft product hurts United Polaris
It’s no secret that the rollout of United’s Polaris has been… let’s be kind and say sub-optimal. First, the seats are delayed, which of cour... Continue Reading
Tag Archives: business class
Korean Air fingers partners for Apex seat problems
It wasn’t so very long ago that aircraft interiors specialists enjoyed a level of secrecy that other parts of the aviation industry co... Continue Reading
Four Qatar Airways flights show remarkable #PaxEx consistency
As airlines grow in size and fleet diversity, ensuring that passengers have a similar — or at least coherent — experience across different a... Continue Reading
Korean Air’s staid first class misses out on innovation
Three years ago, bang in the middle of Korean Air’s “Nutgate” scandal, the airline’s first class service on the premium route between Seoul ... Continue Reading
Virgin Atlantic’s ex-Airberlin A330s make double bed dream come true
Richard Branson can finally say that Virgin Atlantic offers a double bed in Upper Class… sort of. With the airline taking over the leases on... Continue Reading
Qatar’s Paris CDG lounge shines, with one exception
Paris’ Charles de Gaulle airport is an odd one for lounges, with a surprising number of outstation facilities run by premium airlines sittin... Continue Reading
Press Release: Air France opens newly redesigned business lounge
On January 25, 2018, Air France reopened a completely redesigned, much larger and totally renovated Business class lounge. With an open kitc... Continue Reading
Qatar QSuite deserves plaudits but raises quality and reliability issues
Qatar Airways’ bespoke Qsuite is almost as impressive in the operational flesh as it was on display at the Paris Air Show last summer and in... Continue Reading
Ranking 2018’s top ten business class seats
With the continuing decline of first class, and the increasing quality, space and luxury features in business, which airline has the best bu... Continue Reading
Lufthansa, Ryanair try carrot-and-stick cabin bag approaches
As European full service airlines continue to make cuts to the space and service in their narrowbody shorthaul business class, low-cost carr... Continue Reading
British Airways’ slimline changes add few perks for business class
British Airways’ decision to install Recaro’s SL3510 non-reclining seats on its London Heathrow European fleet — as reported last April by R... Continue Reading
Premium economy bottleneck creates challenges and opportunities
If you walked around the stands at the colocated APEX and Aircraft Interiors Americas expos last fall in Long Beach, California, you could b... Continue Reading
Seeking premium economy’s launch airline unearths historical quirks
One of the most intriguing mysteries in the history of modern passenger experience is which airline first designed premium economy: EVA Air ... Continue Reading
Press Release: Saudi’s Flynas to launch Geven Essenza seat on A320neos
Saudi Arabian low-cost carrier Flynas has selected the new Geven ESSENZA seat model to equip its upcoming A320neo aircraft. Flynas will unde... Continue Reading
PaxEx 2018: Airlines seek to redefine lounges during a time of transition
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
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