Problems with Southwest inflight Internet smart aboard 737 MAX 8
A new aircraft smell, a cross-country journey allowing me plenty of time to work, excellent legroom and a new inflight entertainment app pro... Continue Reading
Tag Archives: American Airlines
Press Release: Access Apple Music for free on AA’s Viasat-fitted aircraft
Entertainment on American Airlines is getting even better. Starting Friday, American Airlines customers will have access to Apple Music to s... Continue Reading
Press Release: US airlines shine in on-time performance, OAG finds
OAG, a leading provider of travel data and insight, has released the results of its annual Punctuality League 2019, the industry’s most comp... Continue Reading
Narrowbody routes edge closer to middle of market, suggest data
With the first Airbus A321LR of its neo generation delivered last week, the middle of the market — those relatively long and thin routes tha... Continue Reading
Delta selects new wireless seatback IFE for A330-900neo
In an announcement regarding a top off order for Airbus A330-900neos released on 16 November, Delta Air Lines dropped what will be, for some... Continue Reading
Catering shines on British Airways service between Heathrow and JFK
The British Airways operation between London and New York is the world’s sole billion dollar route. BA has tough competition, though. ... Continue Reading
#PaxEx Podcast: Breaking down passenger wins in FAA reauthorization
Welcome to the Episode 61 of the #PaxEx podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal wo... Continue Reading
Press Release: American Airlines’ future 787-8s to fly with Thales IFE
American Airlines will fly its next Boeing 787-8 aircraft with Thales’s state-of-the-art AVANT inflight entertainment (IFE) solution. The fi... Continue Reading
Press Release: Spafax brings new features to Spafax profile
Global content, entertainment and media agency Spafax announced today new features to Spafax Profile. Designed to engage passengers pre-flig... Continue Reading
APEX eyes aircraft seat standards while criticizing media reporting
BOSTON — In a keynote discussion laced with repeated criticism of the media for reporting on shrinking seats and lavatories, chief executive... Continue Reading
Press Release: Crystal Cabin Award – FLIO wins special category
German startup FLIO has won the very first Crystal Cabin Award in the special “Best Customer Journey Experience” category. In the final roun... Continue Reading
Design for passenger pleasure: six senses of appeal
Like hotels and stores, and other public spaces, the combined sensory impact of the aircraft cabin – what we refer to as ambiance R... Continue Reading
Too hot to fly: Airline industry adapts to warming climate
This summer’s prolonged heat wave in the UK resulted in flight disruptions at London City airport, where airlines were forced to offlo... Continue Reading
Press Release: CCA finalists for customer journey experience revealed
The finalists for the first Crystal Cabin Award special category “Best Customer Journey Experience” have been determined: The “F... Continue Reading
Airlines are finally getting crafty with beers
It was not all that long ago that beer lovers aboard flights were under-served. While many airlines showcased their sommelier-chosen wine of... Continue Reading
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