From style to squid, Qantas’ first class lounges remain stars
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
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Chinese New Year partnership reveals brand placement opportunities
Lucky Air recently raised some eyebrows with its limited Chinese New Year brand placement promotion with McDonald’s, but we shouldn’t ... Continue Reading
Baby blimp brings excitement to Carnival Cruise Line promotion
Cruise ships are known for making waves, but Carnival Cruise Line took to the skies to hype up its latest ship, using aerial advertising in ... Continue Reading
Internet of Trains: JR’s real-time crowding and accessibility app
What information do travelers need to improve their passenger experience? That’s the question that the JR East Train Info app from the East ... Continue Reading
Cathay Pacific takes tech and human approach to soft product evolution
Cathay Pacific is taking a multi-pronged approach to continuing the development of its onboard soft product, with the revamped business clas... Continue Reading
Irish firm SONAS Aviation eyes bizjet business for post-Brexit world
As it prepares to receive its Irish air operator certificate, business jet management and charter start-up SONAS Aviation is offering what i... Continue Reading
How will cabin classes evolve? Two industry experts weigh in
Change is needed in the skies, an evolution in the way airlines divide their cabins to match the changing needs of passengers and to optimiz... Continue Reading
Melbourne Airport focuses on design with shared use checkins
New technologies, space constraints and cost reductions via self-service options are driving airports to innovate in how they allocate and o... Continue Reading
Factors driving the perception of inflight comfort and discomfort
Airlines want to keep passengers comfortable, but the constraints of the cabin limit design options. A host of factors, both internal and ex... Continue Reading
Acumen execs on delivering customization in shorter timeframes
In a market driven by tight timelines for delivery, complex and often delicate certification processes and a high cost burden for developmen... Continue Reading
EVA Air premium economy kit keeps younger demographic in mind
Amenity kits are increasingly part of the premium economy class experience. To be successful, the kit should not only include some core amen... Continue Reading
Evolving NHK looks to spread 2020 Games interest beyond Tokyo inflight
In the runup to the 2020 Olympic and Paralympic Games in Tokyo, Japanese broadcaster NHK is keen to build on growing inbound travel to Japan... Continue Reading
Lift explores cabin lighting as a brand canvas and revenue stream
At this month’s Red Cabin Innovation and Aircraft Seating conference in Hamburg, Daniel Baron, owner of Lift Strategic Design shared d... Continue Reading
Japan’s custom Joyful Trains drive tourism to disaster-struck regions
It’s no secret to travelers visiting Japan that the country’s rail network is world-class. The reach of the Shinkansen bullet train network ... Continue Reading
European regional airlines could be hardest hit by no-deal Brexit
As UK Prime Minister Theresa May attempts to rally support for the country’s European Union withdrawal agreement ahead of a key Parlia... Continue Reading
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