Op-Ed: Partnership for Fair Skies no longer presenting coherent front
A lot of people seem to think that the fight between the established carriers of the world and the “big three” Middle Eastern ai... Continue Reading
Op-Ed
Op-Ed: Gulf stimulation of air travel unrecognized in Open Skies row
On a tour last summer of Doha’s new Hamad International Airport, I was told something peculiar by my guide; every shop and restaurant, every... Continue Reading
Op-Ed: How social media and virtual reality will reshape IFE
Having cut thousands of jobs last year in the midst of a $2 billion cost-cutting effort Qantas could certainly stand to gain from good press... Continue Reading
Op-Ed: Hidden-city ticketing not so hidden to the masses anymore
The concept of hidden-city ticketing is not a new one; airlines have been dealing with it for years. But millions more people recently becam... Continue Reading
Op-Ed: Airlines should take control of the mobile payments process
Seven years ago at a banking forum in Europe, a group of future-looking experts predicted that 20% of payments handled in Western countries ... Continue Reading
Op-Ed: Don’t take standardization too far in airline alliances
A healthy debate is underway on RGN following publication of what I would categorize as a modest, non-controversial article about how the 28... Continue Reading
Op-Ed: Clear expectations key to passenger experience on alliances
“Star Alliance sees unity in diversity of culture and product,” RGN contributing editor Neelam Matthews writes this week from New Delh... Continue Reading
Op-Ed: Media and industry sneering at service animals must stop
Google “emotional support pig” if you haven’t already. Read the sneering and loud cries of “fakery!”, and not just from the usual tabloid so... Continue Reading
Op-Ed: No one is as vested in your well-being as you
Kung Hei Fat Choi! Happy New Year! As we gallop into the Year of the Horse, would you know this was the greeting used in Hong Kong and other... Continue Reading
Op-Ed: When coach comfort is number one
As a frequent, usually-for-pleasure, always coach-fare passenger, I operated under the assumption that US airlines were far inferior to the ... Continue Reading
Op-Ed: CC complaints from industry will fall on deaf ears
Certain airlines and inflight entertainment stakeholders are doubtlessly breathing a sigh of relief now that it has become apparent that the... Continue Reading
Op-Ed: When #PaxEx and #TravSec converge
OK. Let me state the obvious. In any aspect of our personal and professional lives security is quite simply an annoyance that we usually giv... Continue Reading
Op-Ed: ‘Tube fighting’ at 35,000ft
Many of us like to spend part of our pay checks on pay-per-view TV events involving angry guys – and sometimes gals – fighting e... Continue Reading
Op-Ed: Holding it in…in-flight
I knew switching flights meant abandoning the likely upgrade I would have gotten on our original flight. I was happy to be aboard. On the la... Continue Reading
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