KLM goes direct aisle access in Dreamliner business class
Dutch airline KLM has a new set of renderings for its next-generation business class, based on the Zodiac Cirrus outward-facing herringbone ... Continue Reading
Nose to Tail
Airline lounges are as important as ever – including in economy
The revitalisation of airport lounges is often a sign that business and first class travel is booming — and a series of top-notch lounges ar... Continue Reading
British Airways sticks with first class on its bellwether 787-9
British Airways is keping a first class cabin in one of the linchpins of its future longhaul fleet, an indication that the airline intends t... Continue Reading
Happy birthday, dear PAX NAME, says United Airlines
United Airlines will soon be wishing passengers a happy birthday if they fly on the day they were born, with flight attendants notified by t... Continue Reading
New United amenity kit aims for younger business/first flyers
United Airlines is hoping to attract a younger business and first class market as it sets a surprisingly upmarket tone with a new amenity ki... Continue Reading
BA doubles down on OpenSkies with new Paris lounge
Despite signs that British Airways’ OpenSkies subsidiary was starting to lose its appeal to parent group IAG, BA is sending a signal that it... Continue Reading
Air Astana passenger experience exceeds expectations…for now
Air Astana, the Kazakh national carrier, invited me to experience its Boeing 757 longhaul service as part of a media visit recently. The air... Continue Reading
Etihad’s secret Residence lounge at Heathrow cranks up VIP service
If you’re dropping a cool $20,000 to spend seven hours in Etihad’s Residence first class one-bedroom suite, you might expect more than just ... Continue Reading
As the Boeing 777 evolves into 777X, thoughts turn to #PaxEx
Boeing’s best-selling widebody 777 is celebrating 20 years of revenue service, and with more than 1,300 delivered into the worldwide fleet i... Continue Reading
United’s abandonment of JFK leaves BA opportunities in T7
In a huge shakeup of its transcontinental routes to California from New York, United is abandoning New York’s John F Kennedy Airport this Oc... Continue Reading
Air France brings the soft product chic in Eurobusiness
It often feels like writing about the experience of flying business in Europe is a broken record: “ow, my knees” in an increasingly tight Eu... Continue Reading
Premium Economy costs more (and less) than Airbus suggests
By Airbus’ count 27 airlines now offer a full premium economy class with a recliner seat — not just an extra legroom economy cabin like Unit... Continue Reading
Overhead bin space is increasing…but is it increasing fast enough?
As airframers, cabin interiors houses and design firms work feverishly to expand overhead luggage compartments, airlines too are addressing ... Continue Reading
Air Canada rouge goes “rogue” with proper business class
It looks like Air Canada’s cost-cutting subsidiary rouge has figured out that Eurobusiness seating doesn’t work in the North American market... Continue Reading
US domestic first class: no longer like visiting your grandparents
For too long, flying US domestic first class has been like a Gen-Xer or Millennial visiting the den at their grandparents’. The seat is an o... Continue Reading
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