More questions than answers on Embraer tablet integration project
The buzz around Embraer’s E-Jet E2 family of updated regional jets couldn’t be hotter. From the promises of ATR-like costs to the stunning n... Continue Reading
Author: John Walton
American’s new Boeing 787 raises PaxEx questions throughout
American Airlines is starting its Boeing 787-8 Dreamliners off on domestic runs between Chicago and Dallas/Fort Worth before sending them fr... Continue Reading
Inequality in the sky measures less severe than inequality on earth
The ever-increasing space and quality of premium airline cabin products seem to be increasing the gulf between the haves and the have-nots o... Continue Reading
Could iconic SkyMall brand enjoy a digital rebirth in-flight?
I bought it in SkyMall, That five-mile-high mall That always has just what I need When I get to the gate and remember too late I should have... Continue Reading
Why it’s high time to redesign the boarding pass
Aviation is growing exponentially within rapidly developing countries and their burgeoning middle classes. In Europe and North America, too,... Continue Reading
Scoot’s pay-to-play AC outlets: the future of onboard power?
Singapore Airlines’ long-haul low-cost subsidiary Scoot is introducing an innovative passenger experience with its new Boeing 787-9 Dreamlin... Continue Reading
Real-world PaxEx: are “full service” carriers worth it?
New Zealand is a unique aviation market, with a population of 4.5 million across its two main islands, and an effective duopoly on mainline ... Continue Reading
What next for Korean Air’s inflight sales and service after Nutgate?
With Korean Air’s former senior VP of inflight service Heather Cho Hyun-ah facing trial on numerous charges related to last month’s “n... Continue Reading
United faces big PaxEx decisions for Boeing 777-300ER
With reports that United Airlines is to convert a number of its Boeing 787-9 orders to earlier deliveries of the larger 777-300ER, the USA’s... Continue Reading
Air New Zealand sours relationship with some NZ winemakers
Air New Zealand is so strongly associated with its home country as a brand that the Kiwi carrier’s latest livery is based on the iconic silv... Continue Reading
Etihad’s women cabin crew forbidden to wear trousers
It’s 2015 and an airline refuses to let the women in its cabin crew wear the trousers from its newly designed uniforms. Gulf carrier Etihad ... Continue Reading
Why I tell people to avoid flying on a 787
“New rule: never fly on a 787.” That’s what I found myself advising some non-aviation industry friends who were planning a trip this week, d... Continue Reading
Why the gripe? Airfares are actually cheaper now
It’s 2015 — welcome to another year of uninformed media clickbait about how airline seats are shrinking (newsflash: yes they are) and the re... Continue Reading
Can JetBlue’s Flight Etiquette videos help us be better passengers?
US airline JetBlue is hoping to persuade passengers to take a chill pill and avoid air rage in-flight with the first in a series of short co... Continue Reading
VIDEO: Virgin emphasizes real-world #PaxEx in new advert
“So you’ve got an idea,” leads off Virgin Atlantic’s new television spot — and for the airline industry, the ‘idea’ is using passenger exper... Continue Reading
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