From C-suite down, Finnair and its staff value social media
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
Author: John Walton
Qantas CEO Alan Joyce leads Australian business in LGBTQIA support
Standing head and shoulders above the crowd in support for marriage equality for Australia’s LGBTQIA citizens is Qantas’ chief e... Continue Reading
Real #PaxEx gems shine through at Cathay’s LHR, HND lounges
You might expect, given that I wasn’t the world’s biggest fan of Cathay Pacific’s first class The Pier lounge in Hong Kong, that I also woul... Continue Reading
Finnair’s Nordic identity: more than Marimekko and Moomins
There are few airlines with as much design heritage as Finnair. Its easy to overuse the word iconic, from Tapio Wirkkala’s Ultima Thul... Continue Reading
After Sully Effect, birdstrikes decrease as reporting increases
Birdstrikes are never far from the forefront of aviation news, whether it’s the “Sully Effect” of awareness thanks to the frequent (and freq... Continue Reading
Ethiopian’s 767 refit to support four more years of service
If you thought that the Boeing 767’s heyday was over, Ethiopian Airlines’ recent decision to install Optimares’ fully flat ZEST seats on its... Continue Reading
Qantas to retain and update A380, with massive premium boost
Qantas wants new twinjets that will fly nonstop from its largest markets on Australia’s east coast to New York and London, but it will also ... Continue Reading
Emirates designs new Dubai co-branded Moët business lounge
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
Finnair’s Norra Embraer E-190: great Eurobiz, apart from the seats
It’s a commentary on the state of European business class when an 18”-wide seat, no neighbour, a tasty hot meal and some chilled Champagne i... Continue Reading
As seat size issue hots up, Europe’s EASA not planning changes
While the aircraft manufacturing and passenger experience industries are bracing for a potentially game-changing investigation into FAA cert... Continue Reading
Retired but not retiring, BA’s Catherine Burton reflects on pilot career
Catherine Burton never expected to retire as British Airways’ most senior woman pilot when she began flying Vickers Viscount turboprop airli... Continue Reading
Cathay’s 2010-era business seat is solid, but needs changes
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
$500 for a door? Delta starts charging for better biz PaxEx
How much would you pay for a business class flight with a door on it? Delta, it seems, thinks it can soak passengers for an extra five hundr... Continue Reading
Airframers can’t shift all responsibility for narrowing seats
In January 2015, RGN published an article entitled “Why I tell people to avoid flying on a 787“. Two and a half years later, the piece... Continue Reading
Airberlin doubles up and doubles down on Eurobusiness
In what feels like a counterpoint to the rest of the European business class passenger experience, Airberlin is doubling down on Eurobusines... Continue Reading
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