Rose, Orchid, Plumeria: The significance of signature flowers
A rose by any other name may well smell as sweet, but when an airline incorporates a distinct flower into the brand, only the original will ... Continue Reading
Tag Archives: Thai Airways
From hot tubs to gourmet butter: Over-the-top lounge amenities
Hot showers with fluffy towels? Dining rooms with white linens and tableside service? Cocktail lounges where top-shelf is the only shelf? Ps... Continue Reading
Crew drives passenger satisfaction more than any other factor: IATA
What’s the most important contributor to airline customer satisfaction? One traveler might think it’s a deluxe seat while another might gues... Continue Reading
Some passengers grumbling about OnAir experience
Inflight connectivity provider OnAir’s services have become the subject of mounting complaints. Some passengers dislike the MB data packages... Continue Reading