Customer service incompetence colors Thai Airways travel experience
This was a review I had been looking forward to writing for some time. After spending weeks in Southeast Asia filming in the jungle without ... Continue Reading
Tag Archives: Thai Airways
Why Bangkok Airways deserves its award-winning reputation
Before a recent trip to Southeast Asia, I’d never heard of Bangkok Airways. Passing through Bangkok’s Suvarnabhumi Airport for t... Continue Reading
Thai delivers surprises, some pleasant, on 777 from Bangkok to Phuket
For the traveler looking to connect the Thai capitol of Bangkok with the storied resort town of Phuket, options abound. The cities are conne... Continue Reading
Op-Ed: Cathay Pacific finally vindicated for its A380 decision
The early cancellation of the A380 program is changing public perception of the superjumbo: passenger popularity – arguably stronger than ev... Continue Reading
Passengers take note: seatbelt extenders deactivate your airbag
A few months ago, multiple media outlets reported that Thai Airways was disallowing passengers with a girth wider than 56 inches from flying... Continue Reading
Press Release: Panasonic reveals XTS Ku satellite deal with APSATCOM
Panasonic Avionics Corporation (Panasonic) and APT Mobile Satcom Limited (APSATCOM) today announced a major evolution in connectivity for mo... Continue Reading
Rose, Orchid, Plumeria: The significance of signature flowers
A rose by any other name may well smell as sweet, but when an airline incorporates a distinct flower into the brand, only the original will ... Continue Reading
From hot tubs to gourmet butter: Over-the-top lounge amenities
Hot showers with fluffy towels? Dining rooms with white linens and tableside service? Cocktail lounges where top-shelf is the only shelf? Ps... Continue Reading
Crew drives passenger satisfaction more than any other factor: IATA
What’s the most important contributor to airline customer satisfaction? One traveler might think it’s a deluxe seat while another might gues... Continue Reading
Some passengers grumbling about OnAir experience
Inflight connectivity provider OnAir’s services have become the subject of mounting complaints. Some passengers dislike the MB data packages... Continue Reading
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