From C-suite down, Finnair and its staff value social media
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
NEW DELHI: National carrier Air India is pursuing a mobile, social strategy aimed at strengthening its interface with passengers. The airlin... Continue Reading
If you think of Snapchat as just another annoying social media app for your kids to torment you with on wifi-enabled flights and road trips,... Continue Reading
Avianca and Inmarsat today announced the signing of an agreement that will allow travelers to enjoy the most advanced broadband technology o... Continue Reading
Gogo pressed Jimmy Ray, its Boeing 737-500 flying testbed, into service this week to show off the latest improvements to the company’s 2Ku i... Continue Reading
The unraveling tale of United passenger Dr. David Dao, who was injured and dragged off a United Express aircraft by officers after refusing ... Continue Reading
This month on #PaxEx TV, we discuss why United Airlines has become a case study in how not to handle a crisis, and why passengers will deman... Continue Reading
This is an Op-Ed contribution from Michael Meloni, founder of PassengerWise, a marketing and digital consultancy. A passenger, who is report... Continue Reading
Journalists aren’t normally supposed to be the story. Yesterday, I was. My story about being greenroomed — taken to the “full primary” or “s... Continue Reading
In this episode of the #PaxEx Minute, RGN contributing editor John Walton details the latest seating product and content trends affecting th... Continue Reading
Another swathe of passengers can download content before they fly ever since Netflix late last year joined Amazon Prime in offering some dow... Continue Reading
Maybe you’ve heard of Sam Chui. Maybe not. If you’re reading this, you’re likely to have seen his photos or watched one of his videos, possi... Continue Reading
How does data mining play into airline marketing and operations? Runway Girl Network recently sat down with Emirates SVP IT Strategic Servic... Continue Reading
Panasonic Avionics Corporation (Panasonic) and Flight Level Media (FLM) have today announced the signing of an exclusive multi-year partners... Continue Reading
Austrian Airlines is now offering its new myAustrian Messenger Service. This cost-free, virtual assistant supports customers by responding t... Continue Reading
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