When service makes the difference on Singapore Airlines
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
Tag Archives: Singapore Airlines
Virgin Australia from the beginning, and what shouldn’t be the end
Virgin Australia’s story is one of passenger experience, of transforming a cheap-and-cheerful low-cost carrier into a new model of airline, ... Continue Reading
Thoughtful details and stellar service from ANA first class
It’s always a little tricky to make a decision when people ask me what was my best flight ever, but All Nippon Airways’ first class is high ... Continue Reading
Op-Ed: Lessons airlines can learn from Singapore’s A380 first class
Who knows if we’ll see A380s flying again, and if so how many? It seems clear that, for many airlines, the downturn caused by the coronaviru... Continue Reading
Aircraft retirements accelerate, but this is not another post-9/11
The uncertainty of coronavirus and its impact on aviation might appear worse as airlines quickly retire aircraft fleets. There may be memori... Continue Reading
International airlines flying into and over India begin offering IFC
International airline clients of Panasonic Avionics’ Ku-band satellite-supported inflight Internet service are flipping the switch on ... Continue Reading
Vistara CEO assures that carrier is not changing its business model
In Indian aviation, business flexibility is the order of the day. Case in point: full-service operator Vistara, which offers three classes o... Continue Reading
Press Release: SITAONAIR acquires GTD Air Services
SITAONAIR is pleased to announce the acquisition of GTD Air Services – the aviation branch of Spanish software provider GTD System & Sof... Continue Reading
Inmarsat has high hopes for fitting GX to carriers across Asia-Pacific
Even as Indian carriers lag behind in introducing inflight connectivity for passengers, there is action in the Asia-Pacific region, which is... Continue Reading
Press Release: Inmarsat confirms successful launch of GX5 satellite
Inmarsat, the world leader in global, mobile satellite communications has confirmed the successful launch of GX5, the fifth satellite in its... Continue Reading
Thai challenges Gulf airlines on idea that Middle East hubs are better
Many airlines have tried to restrict the growth of Gulf carriers Emirates, Etihad Airways and Qatar Airways by lobbying governments via econ... Continue Reading
Press Release: GX5 satellite launching on 22 November to boost capacity
Inmarsat, the world leader in global, mobile satellite communications has received formal confirmation from its launch partner, Arianespace,... Continue Reading
Singapore Airlines’ vertical farm-to-plane program shows promise
It’s a blustery, gray day as our rideshare rolls up to a hulking industrial building on the outskirts of Newark, New Jersey. Sandwiche... Continue Reading
Pay-to-charge inflight power options continue to evolve
Out of all the ancillary revenue options in the world of airline passenger experience that have yet to come to pass on a meaningful scale, b... Continue Reading
Passenger health over profits as AirAsia ends duty free cigarettes
Airlines are known for small margins and high fees, so it is unusual to see a carrier walk away from revenue. But AirAsia is doing just that... Continue Reading
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