Finnair’s Nordic identity: more than Marimekko and Moomins
There are few airlines with as much design heritage as Finnair. Its easy to overuse the word iconic, from Tapio Wirkkala’s Ultima Thul... Continue Reading
Tag Archives: inflight services
BA splashes out on Churchill’s port in Club World soft product spree
Port is one of the least celebrated yet most delicious — and most flexible — wines to be served in the sky, and British Airways is rolling o... Continue Reading
Qantas to retain and update A380, with massive premium boost
Qantas wants new twinjets that will fly nonstop from its largest markets on Australia’s east coast to New York and London, but it will also ... Continue Reading
Finnair’s Norra Embraer E-190: great Eurobiz, apart from the seats
It’s a commentary on the state of European business class when an 18”-wide seat, no neighbour, a tasty hot meal and some chilled Champagne i... Continue Reading
Flying with kids: The Camaraderie of Coach
Anyone who tells you that flying with kids in coach is easy is either fibbing or has never done it. Because no matter how much you prepare o... Continue Reading
Cathay’s 2010-era business seat is solid, but needs changes
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
May only be a matter of time until amenity kits are digital deliveries
Tiny toothpaste. Eyemask. Antiseptic towelette. Socks. Amenity kits today have changed very little over the more than 60 years they’ve been ... Continue Reading
Press Release: Allergic passengers considered as GOL taps LSG Group
The LSG Group is pleased to announce that as of this month it has started catering all national and international GOL Linhas Aéreas Intelige... Continue Reading
Eulogy for a proper British Airways afternoon cream tea
Allow me for a moment to bring you on an unashamedly rose-tinted journey down passenger experience memory lane, all the way back to my child... Continue Reading
Stingy snack policy aside, BA premium economy largely delivers
When I choose to buy premium economy over a regular coach class seat, it is all about the space. As airlines continue to put the squeeze on ... Continue Reading
Why Singapore Airlines’ unlikely amenity makes clean sense
For an airline consistently ranked best in the world, Singapore Airlines has surprisingly few gift amenities for premium passengers. There i... Continue Reading
Iberia’s welcome new safety video goes against infotainment grain
“Iberia’s New Flight Safety Video Will Promote Tourism in Madrid Region”, the email in the Runway Girl Network inboxes read this week, which... Continue Reading
Qantas redesigns iconic tableware for 787 generation
Sometimes, airlines create a classic when they and their designers create a new element of the inflight service. Perhaps the best example of... Continue Reading
Basic Economy, you say; how about Basic Business?
Is it time to consider a “basic business” class product as viable? According to one major airline CEO who spoke with your author, the ... Continue Reading
Finnair sees inflight sales spike on China flights with Alipay via wifi
Finnair is seeing a 100% increase in inflight sales on its China flights after implementing real-time Alipay payment processing via inflight... Continue Reading
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