Press Release: Finnair reopens Helsinki lounge; makes PaxEx changes
During the spring, Finnair made numerous changes to its services to support the health of customers and employees at the airport and on boar... Continue Reading
During the spring, Finnair made numerous changes to its services to support the health of customers and employees at the airport and on boar... Continue Reading
Writing about airline premium seats and service often feels like, quite literally, a first class problem. That’s especially the case during ... Continue Reading
As the aviation industry seeks to restart after COVID-19-driven suspensions, airlines are looking hard at what the passenger experience migh... Continue Reading
The air was thick and humid outside Singapore’s sprawling Changi International Airport last September. The blast of cold, conditioned ... Continue Reading
The awards ceremony for the 14th Crystal Cabin Awards in Hamburg, originally planned for 1 April 2020, has been rescheduled for 13 April 202... Continue Reading
Those who have read my work here may recall that I have long tried to fly aboard a Thai Airways 747. Three times, in fact. Each ended in an ... Continue Reading
“The future’s bright. The future’s orange.” That iconic UK advertising strapline — for the 1990s’ UK mobile phone network Orange — may ring ... Continue Reading
Students at the Delft University of Technology (TU Delft) are continuing their work to explore all facets of the passenger experience and ex... Continue Reading
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
Today the European Commission released its guidelines to help Member States gradually lift travel restrictions and allow tourism and aviatio... Continue Reading
As we consider how the coronavirus pandemic will alter the design of the aircraft cabin experience, and look at industry innovations that co... Continue Reading
After making the most of sweet spot redemptions in several frequent flyer mile programs recently, I got to thinking about how the lessons of... Continue Reading
When an airline announces upcoming changes to its economy class meal service and soft product, it’s not usually for the better. Cuts of all ... Continue Reading
Southeast Asia is a wonderful place to experiment with new airlines. Tickets are cheap, flights are short, and options abound. A free day in... Continue Reading
John Walton: Hello and welcome to Runway Girl Network In Conversation, a deep dive into aviation and the passenger experience. I’m RGN... Continue Reading
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