SAS premium economy could benefit from some soft product tweaks
As the big three US airlines race to install their premium economy cabins as fast as possible, many of their competitors and partners have h... Continue Reading
Tag Archives: food
It must have been lunch: Finnair works with Roxette on meal soundscapes
It’s well known that the cabin altitude and humidity of an airliner affects the way food tastes. But, research used by Finnair has shown, so... Continue Reading
Press Release: POPEYES launches “Emotional Support Chicken” at PHL
There is no doubt the holiday season is one of the busiest and most stressful travel times of the year. The airports are crowded, the delays... Continue Reading
When aged British Airways 747s offer a better PaxEx than its A380s
Four flights connecting three continents with nearly 20,000 miles flown in economy class on British Airways have left me with oddly mixed fe... Continue Reading
Asiana’s Solstys stands up to the business class test of time, twice
When Asiana Airlines introduced its OZ Quadra Smartium in 2011, the overall feeling was that the name was wonderfully weird, but that the St... Continue Reading
“Delights To Go” shows promise but reflects Lufthansa’s problems
On a recent trip through Munich, I was excited to try out Lufthansa’s new “Delights To Go” self-service mini-lounge: this is the kind of inn... Continue Reading
Perks of flying Delta One can be had before takeoff
Flying on Delta One from JFK to LHR on an Airbus A330 was all about form and function over flair, a buttoned-up way to fly premium with the ... Continue Reading
Press Release: LSG Sky Chefs opens new facility in Lagos, Nigeria
Yesterday marked the official opening of a new catering facility at Murtala Mohammed International Airport in Lagos (LOS), Nigeria. The comp... Continue Reading
British Airways reverses course, sprucing up Club Europe meals
If you’re a regular reader of Up Front, you’ll probably be used to me writing mournfully about the good old days of British Airways’ Club Eu... Continue Reading
Design for passenger pleasure: six senses of appeal
Like hotels and stores, and other public spaces, the combined sensory impact of the aircraft cabin – what we refer to as ambiance R... Continue Reading
Tight connections drive Lufthansa automated, self-service mini-lounge
If you don’t have time to visit the lounge owing to an early morning flight or a late connection, what can airlines do to keep a premium tra... Continue Reading
Press Release: Gate Gourmet Germany to acquire SCK Services GmbH
Gate Gourmet has reached an agreement to acquire the operating assets and customer contracts of the SCK Sky Catering Kitchen Group of compan... Continue Reading
Selling “wellness” in premium cabins on ultra-longhaul flights
As airlines continue on the path towards ever-longer flights, they are also expanding their work to focus on passenger health. Earlier this ... Continue Reading
Eurostar boosts business train #PaxEx with new London cocktail bar
Cross-channel high-speed train operator Eurostar is adding a second cocktail bar to its lounge portfolio, with the London bar due to open in... Continue Reading
Buy-your-way-in goes first class with new Plaza Premium lounge
Plaza Premium’s network of pay-to-access lounges has long been a staple of international business and premium leisure travellers, either whe... Continue Reading
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