Press Release: British Airways introduces SkyLights VR IFE
British Airways customers will be transported to their own 3D cinema in the skies as the airline exclusively trials a new virtual reality he... Continue Reading
Tag Archives: first class
Longer flights, more differentiation: 8-hour vs 18-hour business class?
Airlines creating business class products today find themselves at the complicated crest of two trend waves. First, the mission range of wid... Continue Reading
Why Lufthansa keeps first class but is reconsidering sandwich catering
A thirty-five euro economy ticket and intercontinental first class may have seemingly little in common. They are straddling the fare spectru... Continue Reading
Making the case for aircraft cabin lighting harmonization
Even casual observers of aviation know that mood lighting has been having a serious moment – it features prominently in new aircraft, like t... Continue Reading
ANA’s new-look A380 hints at sophisticated 777-9 design
ANA’s Airbus A380 interior is designed for the leisure Hawaii market but the broader look shows ANA evolving to a more sophisticated b... Continue Reading
Room for improvement in first class on Alaska Boeing 737-900
With its fantastic earnings rates and miles flown-based status chart, Alaska Airlines’ loyalty program is one of the best out there th... Continue Reading
Why I always say yes to Spirit Airlines’ Big Front Seat
When I tell people that I have booked a flight on Spirit Airlines, I typically receive one of two reactions. The most typical, and least inf... Continue Reading
Press Release: Now arriving: Alaska Airlines’ new cabin experience
Starting this month, guests flying on Alaska Airlines will experience a comfortable and modern new cabin, as the West Coast airline shifts i... Continue Reading
Press Release: Twenty-four finalists selected for CCA 2019
The Crystal Cabin Award is one of the most coveted seals of quality in the global aviation industry. The finalists have now been decided for... Continue Reading
Alaska versus JetBlue: A study in transcon PaxEx outside the Big Three
JetBlue Airways and Alaska Airlines have a lot more similarities than differences, but there are still a few key differentiators that separa... Continue Reading
From style to squid, Qantas’ first class lounges remain stars
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
Delta hits a home run with Airbus A220 passenger experience
Few airlines in the world take product consistency as seriously as Delta. When it inducted the Airbus A220 into its operations, the carrier ... Continue Reading
Mission accomplished for United as regional PaxEx mirrors mainline
The passenger experience on board regional jets in the United States has seen somewhat of a transformation. Until just a few years ago, step... Continue Reading
How will cabin classes evolve? Two industry experts weigh in
Change is needed in the skies, an evolution in the way airlines divide their cabins to match the changing needs of passengers and to optimiz... Continue Reading
Press Release: Shortlist for Crystal Cabin Award revealed
Whether business or holiday, all over the world, more and more people are travelling by plane. But cramped seating and always the same, tedi... Continue Reading
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