Shanghai Airlines unveils Vantage Suite first, doored XL+ business class
You might not have thought that China Eastern subsidiary Shanghai Airlines would be the airline to launch a new first class product on the B... Continue Reading
You might not have thought that China Eastern subsidiary Shanghai Airlines would be the airline to launch a new first class product on the B... Continue Reading
There is hardly any other prize watched as closely by the aviation industry from year to year as the Crystal Cabin Award. The jury of intern... Continue Reading
Designing airline passenger experience sometimes benefits from a look at other parts of the travel experience. Hotels are often a focus, wit... Continue Reading
Three years ago, bang in the middle of Korean Air’s “Nutgate” scandal, the airline’s first class service on the premium route between Seoul ... Continue Reading
With the continuing decline of first class, and the increasing quality, space and luxury features in business, which airline has the best bu... Continue Reading
Regional first class flying within Asia can be a peculiar business, with a wide variety of aircraft, seats, service and overall passenger ex... Continue Reading
LAX to Tokyo is one of my favourite routes to fly in first class, and on a recent booking burning many well-earned frequent flyer miles, I t... Continue Reading
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
The title of “World’s Best Lounge” is a tricky one, and varies between travellers’ preferences, needs and expectations. But a truly successf... Continue Reading
After a delay of nearly a year, Qantas has opened its surprisingly large new lounge at London Heathrow terminal 3, and the initial launch im... Continue Reading
The past several years have not seen universal success for seatmakers cutting the bleeding edge where design, materials engineering, passeng... Continue Reading
Almost exactly three years ago, a senior passenger experience executive from Delta Air Lines sat down with me at the APEX Expo and laid out ... Continue Reading
Expectations were high for Singapore Airlines’ new seating reveal, but I must admit to doing a strong double-take when I saw the first image... Continue Reading
Champagne? Check. Amenity kits? Check. Plush bedding and fine linens? Check. Check. What can a premium cabin product do to differentiate its... Continue Reading
As premium economy continues to grow both in importance and in installation base, and as many carriers are looking to gain space efficiency ... Continue Reading
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