Watch #PaxEx Minute: Delving into details of passenger experience
In this episode of the #PaxEx Minute, RGN correspondent John Walton explores the small details that make for a great passenger experience. H... Continue Reading
Tag Archives: Delta
When light loads reduce the value proposition of Delta’s Comfort+
What is in-seat power worth on a transatlantic flight? This is the question your author faced when considering seat assignments on a recent ... Continue Reading
United goes full Spirit with Basic Economy, teases proper PE
United Airlines today announced its Basic Economy product in advance of an investor call, offering both the reduced level of service and the... Continue Reading
Delta Premium goes for biz-minus amenities, but average seat
Delta’s new premium economy seat — dubbed “Delta Premium” — is a fascinating if somewhat contradictory mix of well above-average amenities a... Continue Reading
Delta among carriers adopting PED fire containment solutions
The risk of inflight fires is not new to commercial aviation but the Samsung Galaxy Note 7 problems have elevated it in the public conscious... Continue Reading
Cathay Pacific tests out new staggered regional business class seats
Flying around Asia on Cathay Pacific is an exercise in uncertainty for most passengers. With the carrier’s strategic underutilisation policy... Continue Reading
One-on-one with Gogo’s new COO John Wade
Gogo recently promoted longtime industry veteran John Wade to the role of executive vice president and Chief Operating Officer with responsi... Continue Reading
American Airlines stumbles on free IFE content play
American Airlines recently announced that all passengers would have access to the entire on-board IFE catalog for free. Missteps in the impl... Continue Reading
Hit or miss? Airlines aim to woo passengers with new ad campaigns
Success of American and KLM's new ad campaigns will be measured on different scales. American's approach is much broader and leaves much gre... Continue Reading
Delta’s Heathrow move shows power of joint ventures over alliances
The rapid growth of alliances in the early part of the decade is now yielding to a landscape that sees established airlines push their own j... Continue Reading
Watch #PaxEx Minute: Stage is set for US battle of business class
In this episode of the #PaxEx Minute, RGN contributing editor John Walton looks at how Delta, United and American are stepping up their game... Continue Reading
Press Release: Factorydesign talks customizing Delta One suite
The US airline’s new Delta One suite features a sliding door for each suite. The doors are a key part of Delta and Factorydesign’s collabora... Continue Reading
Delta goes Thompson Vantage XL with new A350, 777 biz suites
Delta will be the second airline to install a fully flat business class suite product with doors and direct aisle access — and, like JetBlue... Continue Reading
Watch #PaxEx Minute: Dealing with airline disruption meltdowns
In this episode of the #PaxEx Minute, RGN contributing editor John Walton looks at global airline IT resilience in a week where a power fail... Continue Reading
Gogo’s 2Ku plan: More, faster and maybe cheaper, too
With the hardware installed on 10 planes today Gogo’s 2Ku connectivity solution is far from ubiquitous. But the company and its airlin... Continue Reading
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