Press Release: Delta, LATAM ink loyalty pact, launch codeshare flights
Delta and LATAM Airlines Group (“LATAM”) have reached agreement to launch frequent flyer reciprocity across the carriers’ broad networks, of... Continue Reading
Tag Archives: Delta
Given CEO comments, should Delta feature recline as part of PaxEx?
They say you get what you pay for. But if you’ve paid for a Delta Air Lines seat with recline functionality, can you rest assured you’ll be ... Continue Reading
Op-Ed: DOT NPRM could discourage service animal owners from traveling
This is an Op-Ed contribution from Justin Yarbrough, a guide dog handler who works as an accessibility specialist, and writes about assistiv... Continue Reading
More room in economy? Differentiation debate resurfaces
Airlines have typically argued against giving economy passengers more room, reckoning passengers simply will not pay for it: having spacious... Continue Reading
Airlines get better at retaining loyal passengers under MAX grounding
The typical passenger may not discern many differences between a Boeing 737-800 and its successor, the MAX 8. But for American Airlines’ com... Continue Reading
Delta dropping its problematic Passport Plum uniforms
Passport Plum has turned into Passport Glum. In June 2018, Delta Air Lines celebrated its long-awaited employee uniforms, created by fashion... Continue Reading
Delta digital design plan is about passenger independence
Delta Air Lines capitalized on the opportunity to put the airline center-stage in airline technology at CES 2020 in Las Vegas by revealing a... Continue Reading
Press Release: Cirium reveals world’s most on-time airlines and airports
Russia’s Aeroflot has been named as the world’s most on-time mainline airline in the annual On-Time Performance (OTP) Review released today ... Continue Reading
New Pudong terminal is missed opportunity for airline hub power leap
Regret was my first thought upon arriving at Shanghai Pudong’s new satellite terminal. Bright light reflecting on white walls made for a har... Continue Reading
New Delta service is great; how about abridged version for red-eyes?
When an airline announces upcoming changes to its economy class meal service and soft product, it’s not usually for the better. Cuts of all ... Continue Reading
Astronics reverses course on AeroSat, consolidating ops into CSC
2019 has turned out to be a year of restructuring for Astronics. The global provider of power, connectivity hardware, lighting, interiors, s... Continue Reading
Air Europa proves inconsistent crapshoot of an experience
When I booked an intra-Europe flight from Amsterdam to Madrid with Air Europa back in July, I had no idea that by the time my November depar... Continue Reading
Tapping into real and “perceived” value with seat covers
When you board an aircraft and sink into your seat, you probably don’t think too much about the seat cover unless it is stained or ask... Continue Reading
Op-Ed: Eyes on Detroit as airport seeks to attract non-flyers
This is an Op-Ed contribution from “the father of PreCheck”, Sheldon Jacobson. First it was Pittsburgh International Airport, th... Continue Reading
Vietnam deserves consistency award for PaxEx aboard 787-9 and A350
On a recent personal trip to Vietnam, I had a choice of connecting through Seoul on either Korean Air or Vietnam Airlines. Having already tr... Continue Reading
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