Delta One suite aboard the A330neo remains solid PaxEx choice
After years of frustrating Zoom, Teams, RingCentral, Webex and other virtual meetings, I was thrilled to finally have a chance to travel for... Continue Reading
Tag Archives: Delta One
The prospects for business-plus as travel restarts
COVID-19 has given airlines a grace period in passenger experience expectations, but thinking about how those expectations will change as av... Continue Reading
Comfort+ experience falls frustratingly short on Delta 767 from Seoul
After one month on the road in Southeast Asia, it was finally time to come home. I stepped into Seoul-Incheon International Airport bleary e... Continue Reading
In praise of an aging lie-flat and stellar crew on Delta 767-300
Who doesn’t love a surprise? Sure, there are bad surprises, like the time China Airlines surprised me by going on strike and canceling... Continue Reading
Press Release: Delta rolls out latest cabins to Europe and South America
Delta Air Lines will offer improved cabin experiences for customers starting this fall through the launch of its new business class seat off... Continue Reading
Exploring business class trends for 2019
As airlines head into 2019, a number of key trends are coinciding to make the year particularly exciting in the business class space, with d... Continue Reading
Perks of flying Delta One can be had before takeoff
Flying on Delta One from JFK to LHR on an Airbus A330 was all about form and function over flair, a buttoned-up way to fly premium with the ... Continue Reading
US big three airlines consolidate business class changes, slowly
It’s been a while since we’ve had big changes out of the US big three in business class, with both Delta and United focused on their rollout... Continue Reading
With few exceptions, United Airlines’ Polaris shines
After a long wait, United Airlines finally opened its spacious new Polaris Lounge at the international terminal of San Francisco airport (SF... Continue Reading
PaxEx 2018: An increasingly complex balancing act for premium classes
In the pointy end of the plane, 2018 is set to be a pivotal year as business class continues to supplant first up front. Can the industry pu... Continue Reading
$500 for a door? Delta starts charging for better biz PaxEx
How much would you pay for a business class flight with a door on it? Delta, it seems, thinks it can soak passengers for an extra five hundr... Continue Reading
As Delta Premium Select goes on sale, the potential confusion is real
Delta Air Lines officially put the Airbus A350 on sale this weekend. Starting on 30 October 2017, passengers can fly on the carrier’s ... Continue Reading
Increasingly opaque airline premium products make for bad #PaxEx
Ever since British Airways debuted “Club Class”, the first step towards business class, airlines have walked the line between branding their... Continue Reading
Mulling the impact of new Delta 777 layout on passenger loyalty, comfort
Details about Delta Air Lines’ new Boeing 777 layout emerged this week courtesy of Flightglobal with the US major confirming in a filing to ... Continue Reading
PaxEx 2017: As first class numbers shrink, the luxury will grow
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
4