Delta Air Lines will offer improved cabin experiences for customers starting this fall through the launch of its new business class seat offering more comfort and privacy, plus the expansion of its international premium economy cabin, Delta Premium Select to new markets in Europe and South America.
The new cabins will be fitted on the 767-400 fleet and bring all four branded seat products – Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin – to this aircraft for the first time. The aircraft have initially been scheduled on select flights between Atlanta and London Heathrow starting November 12, 2019, followed by a number of additional European and South American markets. Select flights to London, Zurich and Brussels on this aircraft will be available for purchase starting this weekend with additional markets for sale in the coming weeks.
Here is a full overview of the markets the new 767-400 aircraft will fly:
| Route (airport code) | Effective Dates |
|---|---|
| Atlanta (ATL) – London Heathrow (LHR) | Nov. 12 |
| New York-JFK (JFK) – London Heathrow (LHR) | Nov. 16 |
| Boston (BOS) – London Heathrow (LHR) | Nov. 20 |
| New York-JFK (JFK) – Zurich (ZRH) | Dec. 8 |
| New York-JFK (JFK) – Brussels (BRU) | Jan. 30 |
| Atlanta (ATL) – Brussels (BRU) | Feb. 22 |
| New York-JFK (JFK) – São Paulo (GRU) | 2Q 2020 |
| Detroit (DTW) – London Heathrow (LHR) | 2Q 2020 |
| Minneapolis (MSP) – London Heathrow (LHR) | 2Q 2020 |
| Portland (PDX) – London Heathrow (LHR) | 2Q 2020 |
| Atlanta (ATL) – Munich (MUC) | 2Q 2020 |
| New York-JFK (JFK) – Nice | 2Q 2020 |
| Atlanta (ATL) – Zurich (ZRH) | 2Q 2020 |
| Atlanta (ATL) – Buenos Aires (EZE) | 2Q 2020 |
”Our investments in our Boeing 767-400 fleet reflect our continuous effort to elevate each aspect of the international customer experience,” said Steve Sear, Delta’s President — International and E.V.P. — Global Sales. “We understand that our customers want to curate their own travel experience and offering four cabins allows for more choice while continuing to align our products across the Delta fleet.”
Delta is investing millions of dollars in its widebody long-haul fleet to give customers greater choice when they travel. The 767-400 refit follows the introduction of the Delta One suite and Delta Premium Select on its Airbus A330-900neo, Airbus A350-900 and Boeing 777-200 aircraft.
Here are some more details on Delta’s new cabins:
Delta One
- The cabin will feature a new seat customized for this aircraft, which offers extra privacy through high sides and a divider between the two middle seats in the 1-2-1 configuration. There will be 34 seats in total.
- The memory foam-cushion seats will also feature personal stowage areas, customizable ambient lighting and 18″ wide, high-resolution in-flight entertainment screens.
- New self-service area for customers to enjoy snacks and beverages at their leisure throughout the flight.
Delta Premium Select
- Delta’s premium economy cabin, Delta Premium Select, will have 20 seats in a 2x2x2 configuration.
- It is a separate cabin between Delta One and Main Cabin, offering customers dedicated service, plated meals on Alessi serviceware, TUMI branded amenity kits, and LSTN noise-canceling headsets.
- Seats, with memory foam cushions, will be 19″ wide with up to 38″ pitch and 7″ recline. The seats will also feature an adjustable leg rest and footrest, along with a larger IFE 13.3″ screen than found in Comfort+ and Main Cabin.
Delta Comfort+ and Main Cabin
- New, wider seats with memory foam cushions and adjustable headrests for improved comfort on long-haul flights.
- 10.1” seatback screens to enjoy the 1,000+ hours of entertainment available on-demand via Delta Studio.
Furthermore, the aircraft will also be fitted with Delta’s own in-flight entertainment system created by Delta Flight Products. The first-of-its-kind system combines wireless technology with state-of-the-art tablet displays mounted into the back of the seat. The system debuted on Delta’s A220 fleet and is also rolling out on the new A330-900neo fleet before coming to the 767-400 aircraft as part of the interior refit.
In addition to the expected customer experience and cost benefits, wireless IFE also helps reduce the airline’s environmental impact. The wireless streaming technology enables the reduction of about one pound of wiring per seat when installed on an aircraft. This means Delta’s modified 767-400 fleet will save about 1,330 metric tons of carbon emissions annually.
