In Conversation: Seeking to make sense of New York airport decisions
What’s going on with “third world” LaGuardia? Why is JFK still a mess? Is the Port Authority making things worse? Will we ever see decent pu... Continue Reading
Tag Archives: Delta Air Lines
Delta makes strategic competitive move with free meals on some flights
Travelers like free meals on longer flights. This statement is not hard to believe on its face, but Delta Air Lines has gone so far as to re... Continue Reading
Gogo 2Ku gives ViaSat Ka a run for its money
Why am I awake at 5am on a Saturday morning, headed onto the New York City subway’s E train and out to JFK Airport? Gogo’s 2Ku h... Continue Reading
Gogo 2Ku connectivity impresses on Delta east coast flight
With Gogo rolling out its new 2Ku satellite connectivity system at the pace of about one equipped aircraft per day, the odds of ending up on... Continue Reading
Considering the impact of American’s MAX entertainment decision
American Airlines’ recent confirmation that it will not include seatback entertainment on its Boeing 737 MAX fleet – part of a b... Continue Reading
LCCs and legacies blazing new trails in ancillary revenue
As American, Delta and United roll out Basic Economy products in what is at least being framed by some as a bid to compete against Spirit Ai... Continue Reading
Learning from United’s beating, American rolls out Basic Economy
And then there were three. American Airlines this week announced details of its long-awaited Basic Economy product, joining Delta and United... Continue Reading
Smelling a good idea, Zodiac unveils cabin scent diffusing system
A signature scent – whether used in lounges, washrooms, or even aircraft cabins – is increasingly becoming an important ingredie... Continue Reading
Watch #PaxEx Minute: What’s in store for #PaxEx in 2017
In this episode of the #PaxEx Minute, RGN contributing editor John Walton informs us about what’s in store for the passenger experienc... Continue Reading
Snack sponsorship? Delta chews on fresh ideas with new rollout
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
PaxEx 2017: As first class numbers shrink, the luxury will grow
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
PaxEx 2017: Premium economy options move strength to strength
Over the next year, the premium economy market will continue to be split between the extra-legroom economy products like United Economy Plus... Continue Reading
Basic Economy isn’t about the LCCs
“We have to compete.” This was the message then-American Airlines president Scott Kirby delivered to Wall Street analysts in October 2015 wh... Continue Reading
OPINION: Why approving NAI’s permit is good for US airline industry
Predictably, most of the interview pitches I have received from PR people regarding the Department of Transportation’s final decision on 2 D... Continue Reading
United’s Polaris star obscured by product identity questions
What is United Polaris, the new airline brand? Is it the new Zodiac Aerospace SKYlounge-based seats? A set of updated meals? The Bloody Mary... Continue Reading
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