PaxEx 2017: As first class numbers shrink, the luxury will grow
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
Tag Archives: Delta Air Lines
PaxEx 2017: Premium economy options move strength to strength
Over the next year, the premium economy market will continue to be split between the extra-legroom economy products like United Economy Plus... Continue Reading
Basic Economy isn’t about the LCCs
“We have to compete.” This was the message then-American Airlines president Scott Kirby delivered to Wall Street analysts in October 2015 wh... Continue Reading
OPINION: Why approving NAI’s permit is good for US airline industry
Predictably, most of the interview pitches I have received from PR people regarding the Department of Transportation’s final decision on 2 D... Continue Reading
United’s Polaris star obscured by product identity questions
What is United Polaris, the new airline brand? Is it the new Zodiac Aerospace SKYlounge-based seats? A set of updated meals? The Bloody Mary... Continue Reading
#PaxEx Podcast: Diving into big data as IoT of aviation takes flight
Welcome to Episode 41 of the #PaxEx Podcast. Our guest for this episode is long-time industry consultant Michael Denis. With 29 years of exp... Continue Reading
Delta strikes note for civility with lifetime disruptive passenger ban
Delta Air Lines is sending a strong message to passengers: behave civilly on board our aircraft and in our terminals, or face a lifetime ban... Continue Reading
Gogo confident supply chain can keep pace with fast 2Ku install rate
Gogo's latest quarterly results show improving revenue performance and an increase in the 2Ku order backlog. The company is also offering mo... Continue Reading
When light loads reduce the value proposition of Delta’s Comfort+
What is in-seat power worth on a transatlantic flight? This is the question your author faced when considering seat assignments on a recent ... Continue Reading
When T-Mobile promo is managed for consistency, 2Ku doesn’t shine
Almost a year to the day after the first media demo flight of Gogo’s 2Ku inflight Wi-Fi system, your author finally had an opportunity to tr... Continue Reading
Delta Premium goes for biz-minus amenities, but average seat
Delta’s new premium economy seat — dubbed “Delta Premium” — is a fascinating if somewhat contradictory mix of well above-average amenities a... Continue Reading
Six ways airlines use creative training to build confident cabin crew
Mixing a cocktail at 38,000ft with a little turbulence (shaken, not stirred) just as expertly as they snap into action in an emergency, flig... Continue Reading
Women share what helped them cope during world’s longest flights
2016 has been the year of the ever lengthening flight route. Just these last ten months we’ve seen the launch of Auckland-Dubai on Emirates ... Continue Reading
How IATA World Passenger Symposium topics will affect travelers
A passenger-focused aviation conference that skips over seating? That's what we got at the 2016 IATA World Passenger Symposium in Dubai this... Continue Reading
#PaxEx Podcast: What US can learn from Japan about high-speed rail
Welcome to Episode 39 of the #PaxEx Podcast. Our guest for this episode is aviation journalist, world traveler, aircraft interiors expert an... Continue Reading
6