Learning from United’s beating, American rolls out Basic Economy
And then there were three. American Airlines this week announced details of its long-awaited Basic Economy product, joining Delta and United... Continue Reading
And then there were three. American Airlines this week announced details of its long-awaited Basic Economy product, joining Delta and United... Continue Reading
A signature scent – whether used in lounges, washrooms, or even aircraft cabins – is increasingly becoming an important ingredie... Continue Reading
In this episode of the #PaxEx Minute, RGN contributing editor John Walton informs us about what’s in store for the passenger experienc... Continue Reading
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
Over the next year, the premium economy market will continue to be split between the extra-legroom economy products like United Economy Plus... Continue Reading
“We have to compete.” This was the message then-American Airlines president Scott Kirby delivered to Wall Street analysts in October 2015 wh... Continue Reading
Predictably, most of the interview pitches I have received from PR people regarding the Department of Transportation’s final decision on 2 D... Continue Reading
What is United Polaris, the new airline brand? Is it the new Zodiac Aerospace SKYlounge-based seats? A set of updated meals? The Bloody Mary... Continue Reading
Welcome to Episode 41 of the #PaxEx Podcast. Our guest for this episode is long-time industry consultant Michael Denis. With 29 years of exp... Continue Reading
Delta Air Lines is sending a strong message to passengers: behave civilly on board our aircraft and in our terminals, or face a lifetime ban... Continue Reading
Gogo's latest quarterly results show improving revenue performance and an increase in the 2Ku order backlog. The company is also offering mo... Continue Reading
What is in-seat power worth on a transatlantic flight? This is the question your author faced when considering seat assignments on a recent ... Continue Reading
Almost a year to the day after the first media demo flight of Gogo’s 2Ku inflight Wi-Fi system, your author finally had an opportunity to tr... Continue Reading
Delta’s new premium economy seat — dubbed “Delta Premium” — is a fascinating if somewhat contradictory mix of well above-average amenities a... Continue Reading
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