Exploring Vueling’s new not-quite-Eurobiz replacement fares
Just over a year ago, I was impressed by the IAG low-cost carrier Vueling’s Eurobusiness seating, sold as its “Excellence” fares. But with r... Continue Reading
Tag Archives: checkin
Melbourne Airport focuses on design with shared use checkins
New technologies, space constraints and cost reductions via self-service options are driving airports to innovate in how they allocate and o... Continue Reading
Osaka Kansai’s low-cost terminal brings the facilities and convenience
You might think that a lover of premium travel would eschew low-cost airline terminals: no Champagne? No lounge? No soaring starchitecture? ... Continue Reading
British Airways short-haul business: any hope for “fortress Heathrow”?
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
Press Release: SITA tech to transform Saudi airports
Saudi Arabia’s General Authority of Civil Aviation (GACA) has selected global IT provider SITA to support the modernization of the country’s... Continue Reading
Five ways Europe’s airlines can make Eurobusiness less terrible
Being based in Europe, the passenger experience offered by the airlines shuttling passengers around this continent in business class is ofte... Continue Reading
flydubai offers unique Dubai T2 business class proposition
When you think of Dubai Airport’s premium passenger facilities, you think of the entire floor dedicated to Emirates’ first and business clas... Continue Reading
Evolving Eurobusiness shows LCC opportunity, legacy threat
After flying within Europe no fewer than nineteen times in 2017 and three times already this year, I’ve been reflecting on how premium trave... Continue Reading
Is British Airways’ First Wing just lipstick on a horselamp?
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Five steps airlines should take to improve outstation #PaxEx
As a general rule, airlines are better at delivering passenger experience from their own hubs than they are from outstation airports, where ... Continue Reading
SITA moves needle on biometric airport processing
As airports move towards an increased focus on self-processing, aviation backend supplier SITA is testing out its new facial recognition Sma... Continue Reading
Singapore Airlines’ first class Private Room could use an update
Flying in Singapore Airlines first class out of Changi on a frequent flyer mileage ticket recently, I stopped in at the airline’s Private Ro... Continue Reading
Press Release: Rockwell buys UK self-service bag drop specialist
Rockwell Collins (NYSE: COL) has acquired Pulse.Aero Limited, a UK-based company specializing in self-service bag drop solutions and airline... Continue Reading
BA plans $65m JFK terminal upgrade, but is it enough?
British Airways is spending $65 million to renovate its New York JFK Terminal 7 home, and not before time. The existing terminal, built for ... Continue Reading
Singapore Airlines’ outdated regional biz and service disappoint
The smallest aircraft in the Singapore Airlines fleet is its Airbus A330-300, used on regional routes of between an hour and eight hours. Ne... Continue Reading
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