Getting whimsical: the importance of designing joy into #PaxEx
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
A couple of years ago, RGN’s Cynthia Drescher talked to three airlines to reveal the most stolen items on board. Since Cynthia’s piece, many... Continue Reading
If you think early 20th century Russian art, you probably think Constructivism, the art style best popularised in the West by Kandinsky. Tha... Continue Reading
Rather like reupholstering a beloved chair or sofa, it’s often astonishing how much of a change it can make to alter the fabrics within an a... Continue Reading
Gulf Air’s comprehensive rebranding is designed to re-claim its position at the cutting edge of hospitality and technology, worthy of the ai... Continue Reading
There’s a clear trend of airlines working with luxury suppliers of bedding for their onboard soft product in business and first class, lendi... Continue Reading
With billions invested in airline branding programs, getting a return in customer satisfaction and brand reputation is critical. Checking th... Continue Reading
Jennifer Coutts Clay has made her mark on aviation by improving the passenger experience of millions. She has contributed to the aviation co... Continue Reading
Tokyo-based LIFT Strategic Design has been selected to design the brand, livery and cabin for Bamboo Airways of Vietnam. The Hanoi-based car... Continue Reading
How do you know that you’re on an aircraft operated by Air Canada versus one flown by Air Serbia or Turkish Airlines? Part of the mix in pas... Continue Reading
Austrian Airlines is unveiling its latest lounge concept, in a new style that can at its most successful be described as “strikingly modern”... Continue Reading
Viasat Inc. (Nasdaq: VSAT), a global communications company, today unveiled its new strategic, global brand identity. As part of the new ide... Continue Reading
Almost exactly three years ago, a senior passenger experience executive from Delta Air Lines sat down with me at the APEX Expo and laid out ... Continue Reading
Sitting in the first public mockup of Airbus’ Airspace cabin, it was striking how much of a revolution this interior redesign is for the nar... Continue Reading
It’s a brand’s dream come true for consumers to love and trust in them so much as to integrate the brand into their lifestyles. A loyal fan ... Continue Reading
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