Customer service incompetence colors Thai Airways travel experience
This was a review I had been looking forward to writing for some time. After spending weeks in Southeast Asia filming in the jungle without ... Continue Reading
Tag Archives: Boeing 777
Inside Lufthansa’s design process for its new 777X business class
How do you design an all-new business class to last for a decade across multiple airlines within the same group? It’s about partnerships, ex... Continue Reading
Press Release: Boeing, Aeroflot to modify carrier’s 777-300ER cabins
Boeing and Aeroflot, today during the Moscow Air Show, announced a contract to modify passenger cabins on 18 of the Russian flagship carrier... Continue Reading
Press Release: LATAM unveils new business class cabin
LATAM Airlines Group today unveiled its new Premium Business service onboard the first Boeing 777 in its fleet to feature the group’s new ca... Continue Reading
A350 premium economy trends towards narrower 2-4-2 layout
What does premium economy look like? For most of the life of this middle cabin — launched in 1992 by either Virgin Atlantic or EVA Air, whic... Continue Reading
Thai delivers surprises, some pleasant, on 777 from Bangkok to Phuket
For the traveler looking to connect the Thai capitol of Bangkok with the storied resort town of Phuket, options abound. The cities are conne... Continue Reading
Behind the rise and rise of the Recaro CL3710
It may not have the snappiest name — like any good Recaro seat, it shares a product number with an old Nokia phone — but the Recaro CL3710 i... Continue Reading
#PaxEx Podcast Transcribed: Mulling MAX re-entry as Dickson leads FAA
Runway Girl Network is pleased to now provide transcripts of the #PaxEx Podcast. Musical Intro. Mary Kirby: Welcome to the #PaxEx podcast, a... Continue Reading
#PaxEx Podcast: Mulling MAX re-entry as Dickson takes the helm at FAA
Welcome to Episode 68 of the #PaxEx Podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world.... Continue Reading
Cathay Pacific expands IFE content but outgrows user interface
Cathay Pacific has overhauled its IFE content as part of what Runway Girl Network understands is a change in content service provider. On a ... Continue Reading
Upgrades of Phase 3 displays on 737s, 777s nearly complete: Honeywell
Airlines don’t always move quickly to address airworthiness directives. And on occasion, some carriers miss AD deadlines altogether. That’s ... Continue Reading
Airbus changes tack on seat comfort, posits ‘sub-economy’ on A350
When a major aircraft manufacturer has a series of senior executive changes, its strategy can be expected to change too. Airbus, which has a... Continue Reading
Press Release: Boeing testing new technologies on ecoDemonstrator 777
Boeing is launching its latest round of flight-testing to assess new technologies that could address real-world challenges for airplane oper... Continue Reading
KID-Systeme expands surveillance on board to inflight transmission
KID-Systeme is pushing the boundaries of onboard video surveillance via its Cargo Cam and Cabin Cam products, turning them into a fully conn... Continue Reading
Cathay chairman: most passengers see refurbed 777s as improvement
Cathay Pacific has no regrets about its decision to densify its Boeing 777-300 family with 10-abreast seating in economy class, telling Runw... Continue Reading
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