Design for long-haul travel: aspirational flying
Try to remember when you first dreamed of getting on a plane. Your vision of the experience did not likely involve being trapped, uncomforta... Continue Reading
Try to remember when you first dreamed of getting on a plane. Your vision of the experience did not likely involve being trapped, uncomforta... Continue Reading
Aer Lingus is emerging as the shining star within IAG’s stable of airlines, British Airways’ new buy-on-board food service is here to stay, ... Continue Reading
How do we kill the idea that air travel is a commodity? As someone who is not particularly keen to pay more but who also wants a little bit ... Continue Reading
Continued Brexit uncertainty today prompted Ryanair to present a “cautious” outlook for the remainder of FY17, hot on the heels of low-cost ... Continue Reading
As an increasing number of airlines introduce premium economy on their international flights, and the airlines that offer the middle cabin b... Continue Reading
Beleaguered Scandinavian carrier SAS is removing airport lounge and fast track benefits from the top fares on a wide swathe of its European ... Continue Reading
Economy passengers might think that 2017 will be another year in the wrong direction as far as comfort in the onboard passenger experience g... Continue Reading
“We have to compete.” This was the message then-American Airlines president Scott Kirby delivered to Wall Street analysts in October 2015 wh... Continue Reading
In this episode of #PaxEx Minute, RGN contributing editor John Walton explains why United Airlines has missed the mark in its approach to se... Continue Reading
Want to fly for free? I don’t mean “free” trips based on points, but truly free tickets. That’s what Ryanair boss Mi... Continue Reading
Copa Holdings’ new Colombian subsidiary Wingo is positioning its passenger experience, sales and ticket-distribution strategies to appeal to... Continue Reading
What happens when an LCC runs out of smaller airports to serve? Frankfurt is set to receive service from Ryanair, another step in the blurri... Continue Reading
A passenger-focused aviation conference that skips over seating? That's what we got at the 2016 IATA World Passenger Symposium in Dubai this... Continue Reading
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