Airlines could improve PaxEx planning using Routehappy KPI analytics
Routehappy by ATPCO has been extending the reach of its rich-content Routehappy Hub, Universal Ticket Attributes (UTAs) and Amenities integr... Continue Reading
Services
Air Canada sees end date in sight for onboard newspapers
Four years ago, Runway Girl Network asked – can inflight magazines survive a digital world? At that time, passengers had just been given the... Continue Reading
As Alitalia struggles to be in the black, new uniforms go back to navy
Facing an uncertain future and very much in the red, Alitalia has unveiled new uniforms which bring the airline back to navy. The new look f... Continue Reading
Child separation policies may compromise anti-trafficking initiatives
An unconfirmed story making the rounds on social media yesterday of a flight attendant who expressed heartbreak after transporting a group o... Continue Reading
Revamping its app, United wants “to go where you are”
When it comes to technology and innovation, United Airlines EVP of Technology and Chief Digital Officer Linda Jojo says flexibility and a fo... Continue Reading
Delta’s new fashion-forward uniforms have taken to the skies
“No more navy.” That’s what Delta executives told fashion designer and Project Runway judge Zac Posen when they approached him to redesign t... Continue Reading
Brand inspectors aim to maintain integrity of product and design
With billions invested in airline branding programs, getting a return in customer satisfaction and brand reputation is critical. Checking th... Continue Reading
New restraint system addresses airline passenger violence
A workplace conflict consultancy in Britain has developed a passenger restraint system which will be easier for crew to use while reducing t... Continue Reading
EU court ruling on wild cat strikes is wild card for airlines, passengers
The Court of Justice of the European Union announced this week that German leisure airline TUIfly will be responsible for paying compensatio... Continue Reading
KLM outlines challenges of reducing inflight catering waste
Dutch carrier KLM aims to halve the amount of residual waste from its onboard catering activities by 2025, but admits “slow” pro... Continue Reading
Virgin Atlantic introduces three levels of economy fares
Yet another airline – Virgin Atlantic – has rolled out a layered version of prices and amenities for those traveling in economy class. The L... Continue Reading
The Concorde soars anew in Ode to Concorde
Most documentaries about the Concorde tend to focus on the glamour and mystique of the Concorde era itself, the thrill of jetting across the... Continue Reading
Saudia’s Disney Tsum Tsum kid kits win big at Tillywig Toy Awards
Anyone who has children can tell you that there is a fine, ever-shifting line in the sand between so-called “cool” stuff and “little kiddish... Continue Reading
What’s your water buffalo? Learning from hotel innovations
Designing airline passenger experience sometimes benefits from a look at other parts of the travel experience. Hotels are often a focus, wit... Continue Reading
Scuppering more signature soft product hurts United Polaris
It’s no secret that the rollout of United’s Polaris has been… let’s be kind and say sub-optimal. First, the seats are delayed, which of cour... Continue Reading
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