IATA answers questions about accessibility as passengers urge action
Greater attention to the difficulties that disabled passengers face when they fly raises questions about whether the airline industry is lis... Continue Reading
Services
Cathay uses “co-creation” to avoid future seat nightmares
For its forthcoming flagship Boeing 777-9 seating program — and to a smaller extent the less ambitious Airbus A321neo aircraft arriving for ... Continue Reading
Airports and suppliers seek to meet growing needs of PRM travelers
Passengers with disabilities, people with reduced mobility and other travelers requiring assistance are flying more and more. But how is the... Continue Reading
Inside Melbourne’s unapologetically luxury mall retail galleria
Shopping for premium brands at many airports is a decidedly unpremium experience. Even for passengers who want some retail therapy, having t... Continue Reading
London or no? Geraghty on guiding JetBlue’s future
JetBlue Airways has teased the prospect of launching flights to Europe for years. Now, under the leadership of president and chief operating... Continue Reading
Canada, US ban 737 MAX flights citing new data
Updated on the afternoon of 13 March Declaring that safety “has to be paramount in our considerations” and “caution has to... Continue Reading
Opinion: Passengers scheduled on MAX forced into impossible decision
Following the crash of Ethiopian Airlines flight ET302 after takeoff from Addis Ababa this weekend, as an aviation journalist who writes reg... Continue Reading
North American carriers express confidence in MAX; union wants probe
Updated on 12 March The Association of Flight Attendants-CWA (AFA) is calling on the FAA to temporarily ground the Boeing 737 MAX fleet in t... Continue Reading
British Airways marks Centenary with nod to its past
The year 2019 marks 100 years of heritage for British Airways. As the British often do, the airline has remained true to its roots, and is m... Continue Reading
Inside the boardroom: PaxEx a focus when Qantas selected A380 in 2000
When the Qantas board convened at 7am on the Friday before summer 2000, it had to assess acquiring a dozen frames of an aircraft that did no... Continue Reading
India’s airlines lead the way on female pilot recruitment
Indian airlines have some of the highest percentages of female pilots in the world, aided by generous maternity benefits which some employee... Continue Reading
Baby blimp brings excitement to Carnival Cruise Line promotion
Cruise ships are known for making waves, but Carnival Cruise Line took to the skies to hype up its latest ship, using aerial advertising in ... Continue Reading
Internet of Trains: JR’s real-time crowding and accessibility app
What information do travelers need to improve their passenger experience? That’s the question that the JR East Train Info app from the East ... Continue Reading
Cathay Pacific takes tech and human approach to soft product evolution
Cathay Pacific is taking a multi-pronged approach to continuing the development of its onboard soft product, with the revamped business clas... Continue Reading
Evolving NHK looks to spread 2020 Games interest beyond Tokyo inflight
In the runup to the 2020 Olympic and Paralympic Games in Tokyo, Japanese broadcaster NHK is keen to build on growing inbound travel to Japan... Continue Reading
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