Successful Mint rollout prompts crew training refresh at JetBlue
Joanna Geraghty is bringing new meaning to the concept of hospitality as she leads a training program designed to “refresh” the ... Continue Reading
Comfort
Rockwell Collins on why B/E will balance its aviation portfolio
Rockwell Collins is to acquire B/E Aerospace in a landmark deal for US$6.4b in cash and stock, in addition to assuming $1.9b of B/E’s net de... Continue Reading
JetBlue frees up movies on demand; launches crewmember picks
Movies are free and on demand for some JetBlue customers as of today. The carrier's AVOD update is now live on two A321 aircraft and will ev... Continue Reading
The $98,000 pair of airline sneakers
$98,100. It could be the price tag on the shiny hood of a 2017 Porsche Panamera or the down payment on a condo in Waikiki, but the reality i... Continue Reading
Longhaul economy class is next target for air-filled seat cushions
Over the last 15 years, Lantal Textiles has worked to break the old paradigm of using foam cushions in premium seats by using lighter air-fi... Continue Reading
Watch #PaxEx Minute: New first and “above first” innovations shine
In this episode of the #PaxEx Minute, Runway Girl Network contributing editor John Walton highlights how first class is still flourishing on... Continue Reading
Innovation, customisation on minds of APEX, AIX Asia, FTE exhibitors
As the airline passenger experience industry prepares for the colocated APEX–Aircraft Interiors Asia–Future Travel Experience ex... Continue Reading
From caterer to cabin: AirFi discusses logistics of portable wifi
A bevy of European carriers, including KLM, Small Planet, Arkefly, Estonian, and Adria Airways are already using AirFi’s portable wifi boxes... Continue Reading
JetBlue’s experience design secret: a crowdsourced music playlist
Next month one airline will celebrate a very odd anniversary, and although it won’t be announced with parties or banners, or even logo-print... Continue Reading
American opens up with story of cancelled Zodiac “Concept D” seat
American Airlines’ custom forwards-backwards staggered herringbone seating — which the airline refers to as Concept D — showed promise, but ... Continue Reading
Pointed political and #PaxEx statements as Qatar inks Boeing deal
Who makes the best airplanes? Qatar Airways Group CEO Akbar Al Baker gave a huge endorsement to Boeing today, announcing a 100-aircraft deal... Continue Reading
When great airport design is where you least expect it
Hating on airports is practically a whole genre of stand-up comedy today, and it’s no wonder; these places of motion and meeting have increa... Continue Reading
To Buy. To Serve: British Airways goes full Ryanair on shorthaul food
It’s official: British Airways is replacing its passenger-cherished free bar service and light snack on European economy services with the s... Continue Reading
A first class amenity kit renaissance blossoms
Call them goodie bags, amenity kits, washbags, travel pouches, sponge bags, Dopp kits or something else, but the little pouch of products wi... Continue Reading
On board the Modern Art Shinkansen, the world’s fastest gallery
Japan loves a good train excursion, and Japanese rail passengers really love a good bullet train ride. Combining the two is Japan’s latest h... Continue Reading
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