How NetForecast helps airlines meet DOT rule on Wi-Fi refunds
A new US DOT final rule that requires airlines to proactively issue refunds to passengers who pay for inflight Wi-Fi but don’t receive the s... Continue Reading
Tag Archives: refunds
Press Release: US DOT secures nearly $1b in airline refunds
Today, the U.S. Department of Transportation (DOT) announced enforcement actions against Lufthansa, South African Airways, and KLM Royal Dut... Continue Reading
Press Release: DOT fines six airlines over refunds owed to passengers
Today, the U.S. Department of Transportation (DOT) announced historic enforcement actions against six airlines, which collectively paid more... Continue Reading
Press Release: US DOT looks to strengthen airline refund rules
Today, the U.S. Department of Transportation (Department) announced a proposed rule for public comment, which if adopted, would significantl... Continue Reading
Air Canada excels in case of broken Signature Class seat
Flying on Air Canada from Frankfurt to Toronto, as part of a multi-leg junket, gave me the opportunity to experience the carrier’s Sig... Continue Reading
Move over Eurobiz: here comes Main Select Ameribiz
The American Airlines Shuttle is dead… long live Main Select, American’s flexible, priority-line replacement economy ticket bundle for its h... Continue Reading
WestJet’s 787-9 PaxEx impresses on London-Toronto
Roughly a year ago, I anxiously boarded an Air Canada flight to Toronto. Having spent months in lockdown in a central London flat, I was des... Continue Reading
Diehl and HAECO in pact to jointly deliver aircraft cabin interiors
Over the last several years, the aircraft interiors industry has seen notable consolidation. Rockwell Collins got the ball rolling in 2017 w... Continue Reading
JetBlue serves up new Core economy A321LR London PaxEx
When JetBlue starts flying transatlantically to London, the carrier will bring some of its unique passenger experience proposition to its Co... Continue Reading
Collins adds mid-cabin Switch to door-bar monument family
As airlines look to outfit their future longhaul aircraft — whether that’s the new Airbus A321XLR, for example, or a refit of existing... Continue Reading
Designing the future of single-aisle galleys and service areas
Balancing airlines’ desires to sell as many seats as possible on the aircraft and the provision of onboard catering and other services to al... Continue Reading
Beyond seats: getting the new longhaul narrowbody cabins right
Longhaul narrowbody aircraft like the Airbus A321neo’s LR and XLR variants are going to be key to the COVID-19 recovery — and to future rout... Continue Reading
LSG’s COVID-19 food trend update asks big questions
COVID-19 has reshaped the way airlines deliver onboard food in 2020. Some have stopped entirely, some have stopped on some flights, some hav... Continue Reading
China’s Egret opens Dallas office, eyes rapid Americas growth
Despite the challenges posed to aviation by the COVID-19 crisis, galley equipment provider Egret Aviation Co., Ltd has established a US offi... Continue Reading
Press Release: gategroup completes acquisition of LSG’s European ops
gategroup Holding AG (“gategroup”) today announced the completion of the acquisition of the European operations of LSG Group from Deutsche L... Continue Reading