Virtual aircraft trolley with touch-free payments to roll out
As the aviation industry seeks to restart after COVID-19-driven suspensions, airlines are looking hard at what the passenger experience migh... Continue Reading
Tag Archives: onboard service
Singapore Airlines mostly impresses on world’s longest flight
The air was thick and humid outside Singapore’s sprawling Changi International Airport last September. The blast of cold, conditioned ... Continue Reading
Press Release: Crystal Cabin Award: Winners to be announced in 2021
The awards ceremony for the 14th Crystal Cabin Awards in Hamburg, originally planned for 1 April 2020, has been rescheduled for 13 April 202... Continue Reading
An aviation geek’s quest to fly a Thai 747
Those who have read my work here may recall that I have long tried to fly aboard a Thai Airways 747. Three times, in fact. Each ended in an ... Continue Reading
What the Euro-LCC model can tell us about the future of aviation
“The future’s bright. The future’s orange.” That iconic UK advertising strapline — for the 1990s’ UK mobile phone network Orange — may ring ... Continue Reading
Qantas to supply masks to passengers but eschews blocked seats
In contrast to the likes of Delta Air Lines – which has committed to block middle seats and select window and aisle seats on aircraft ... Continue Reading
When service makes the difference on Singapore Airlines
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
Press Release: Caterers, airport services support safe EU travel restart
Today the European Commission released its guidelines to help Member States gradually lift travel restrictions and allow tourism and aviatio... Continue Reading
US airlines require passengers and employees to wear face masks
Aligning with best practices from the Centers for Disease Control and Prevention (CDC), US airlines are requiring that customer-facing emplo... Continue Reading
Cheap and cheerful: Wizz Air serves perfect price point on UK-Russia
I spend a lot of time with tourists here in St. Petersburg, Russia, and recently heard a rumor about “ridiculously affordable” airfares to L... Continue Reading
In Conversation Transcribed: Airline food with Nik Loukas
John Walton: Hello and welcome to Runway Girl Network In Conversation, a deep dive into aviation and the passenger experience. I’m RGN... Continue Reading
In Conversation: Airline food with Nik Loukas
Nik Loukas from InflightFeed.com joins RGN deputy editor John Walton for a wide-ranging conversation about onboard catering and how airlines... Continue Reading
Making the case for aircraft cabin lighting harmonization
Even casual observers of aviation know that mood lighting has been having a serious moment – it features prominently in new aircraft, like t... Continue Reading
Press Release: After labour pact, KLM to launch efficient economy service
KLM Royal Dutch Airlines will offer a new Economy Class service concept aboard its intercontinental flights. The decision follows a new coll... Continue Reading
Press Release: gategroup‘s new onboard dining introduced on Condor
Condor, the Thomas Cook Group airline, is the first European airline to offer gategroup’s new dining concept on European flights. The new on... Continue Reading
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