Delta makes strategic competitive move with free meals on some flights
Travelers like free meals on longer flights. This statement is not hard to believe on its face, but Delta Air Lines has gone so far as to re... Continue Reading
Tag Archives: inflight services
What’s the token? Challenges of inflight customization and identity
Demand for customization of the airline passenger experience is growing from airlines and from passengers, largely driven by the increasingl... Continue Reading
Considering the impact of American’s MAX entertainment decision
American Airlines’ recent confirmation that it will not include seatback entertainment on its Boeing 737 MAX fleet – part of a b... Continue Reading
Slipping and staggering into AIX
How much could an airline charge for an 18” diagonal screen in economy? How about for a middle economy seat that is 20.8” wide, bigger than ... Continue Reading
Press Statement: American will not take seatback IFE on new MAXs
The following statement has been issued by American Airlines We know in-flight entertainment is important to our customers, which is why we’... Continue Reading
To fly, to buy: Taste-testing the new Marks & Spencer menu on BA
British Airways cut complimentary food service on its short-haul flights earlier this month, citing passenger preference. While BA’s l... Continue Reading
BA Club World dine-on-demand: recipe for disaster?
British Airways seems to be planning to unveil a major business class food revamp when it announces its new Club World seats in the next few... Continue Reading
Press Statement: Farewell to the Queen of the Skies
The following statement has been released by United Airlines There’s something very special about a Boeing 747. It’s the one aircraft that e... Continue Reading
Comfort dummies with sensors help LIFT update 737 SFE seats
Boeing surprised the passenger experience industry at last year’s Aircraft Interiors Expo by selecting upstart LIFT by EnCore as the provide... Continue Reading
Why mobile boarding passes are ripe for a PaxEx-friendly redesign
With mobile boarding passes becoming more prevalent, and yet few user interface developments being made as airlines and their designers lear... Continue Reading
Watch #PaxEx Minute: What’s in store for #PaxEx in 2017
In this episode of the #PaxEx Minute, RGN contributing editor John Walton informs us about what’s in store for the passenger experienc... Continue Reading
Snack sponsorship? Delta chews on fresh ideas with new rollout
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
Press Release: Vacuum toilet repair shop in Russia inaugurated
S7 ENGINEERING (a part of ENGINEERING Holding) water and waste repair shop, built and equipped in close collaboration with Zodiac Aerospace ... Continue Reading
Press Release: Preliminary design review completed for ViaSat-3
ViaSat Inc. (Nasdaq: VSAT), a global broadband services and technology company, and Boeing (NYSE: BA), today announced that Preliminary Desi... Continue Reading
Hong Kong Airlines: business class for premium economy prices?
Hong Kong Airlines, the Chek Lap Kok-based member of the Hainan Airlines family, launched longhaul flights to Auckland in early November, an... Continue Reading
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