#PaxEx Podcast: Fierce Competition and Blind Recognition
Welcome to Episode 16 of the #PaxEx Podcast. Our guest for this episode is Ryan Ghee, editor and event strategy manager at Future Travel Exp... Continue Reading
Tag Archives: Delta Air Lines
Update: Delta ceases duty free sales today
Delta Air Lines is ceasing duty free sales on international flights today, citing disagreement with its duty free vendor, DFASS. In an inter... Continue Reading
Delta’s new streaming video plan has broader CRM implications
Working in collaboration with its inflight Wi-Fi partner Gogo, Delta Air Lines has launched a first-of-its-kind wireless IFE experience that... Continue Reading
US airlines’ profits overshadowed by worldwide security concerns
Celebrations over the last week about US airlines’ robust second quarter profits were quickly overshadowed as carriers found themselve... Continue Reading
Op-Ed: A barrier to A380 sales in the United States
Airbus and aircraft lessor Amedeo (formerly Doric) recently organized a presentation for investors and media in New York, where they laid ou... Continue Reading
Afraid to fly? Social media access serves as blessed distraction
What is it about those tiny FaceBook alerts on my smart phone, those little nods of approval? They can keep a writer distracted for hours, g... Continue Reading
American to offer Gogo inflight Wi-Fi on CRJ900s
American Airlines has selected Gogo to begin installing its air-to-ground (ATG) connectivity service on 30 new Bombardier CRJ900 NextGen reg... Continue Reading
VIDEO: Delta’s new IFE system is designed to feel futuristic
In a recent advertising blitz, Delta Air Lines started boasting about the fact that every single one of its international long-haul widebody... Continue Reading
Sabre identifies three broad airline merchandising trends
Major global distribution system Sabre has identified three broad merchandising trends in the airline industry – bundled pricing, unbundled ... Continue Reading
Airlines work to crack the science of high margin merchandising
Merchandising is a popular buzzword tossed around by airlines worldwide. But as carriers across all business models constantly talk about cr... Continue Reading
Economy Comfort among pillars of Delta’s merchandising
Delta Air Lines recorded a 20% bump in revenue from sales of products in its emerging merchandising portfolio during the first quarter to $1... Continue Reading
Will loyalty cuts make us loyal to ourselves?
Loyalty can be a challenging concept to pin down. Customers and companies often come at it from wildly different perspectives, leaving a gap... Continue Reading
Competition in Seattle gets fierce
Throughout the last year Delta has outlined rapid expansion at Seattle, creating brisk new competition for its long-standing partner in the ... Continue Reading
Delta A330 fitted with Wi-Fi as Gogo gains STC
Delta Air Lines’ goal of equipping its entire long-haul fleet with satellite-based inflight Wi-Fi by 2015 took a big step forward toda... Continue Reading
#PaxEx Podcast: Low Cost and Costly Delays
Updated to note that Delta has started testing Gogo Ku on its 747s; passengers are not yet able to access the service Welcome to Episode 9 o... Continue Reading
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