What airlines can learn from Australia’s Indian Pacific transcon train
Travelling by rail across Australia between Sydney and Perth on the fabled Indian Pacific is truly a pleasure trip rather than purely a mean... Continue Reading
Tag Archives: business class
American premium services director details amenity kit design drivers
When American Airlines last month rolled out stylish new amenity kits for premium passengers on transcontinental and international flights, ... Continue Reading
Business class problems: stowing the softest soft product
Watching my Runway Girl Network colleagues Harriet Baskas, Seth Miller and Jason Rabinowitz — and a bevy of other US media — trying out the ... Continue Reading
Watch #PaxEx Minute: Hard product, soft product, and more
In this episode of #PaxEx Minute, RGN contributing editor John Walton talks about how airlines are working to achieve the right mix in hard ... Continue Reading
What’s the token? Challenges of inflight customization and identity
Demand for customization of the airline passenger experience is growing from airlines and from passengers, largely driven by the increasingl... Continue Reading
Philippine Airlines’ new three-cabin A330 wows with details
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
Watch #PaxEx Minute: News from nose to tail and beyond
In this episode of the #PaxEx Minute, RGN contributing editor John Walton highlights the very latest #PaxEx developments in the air – ... Continue Reading
Press Release: Crystal Cabin Award sets new shortlist record
For 11 years now, it has been the annual indicator of trends in aircraft cabins and passenger experience: the Crystal Cabin Award. After las... Continue Reading
Korean Air picks same B/E Apex seat for 787-9 business and first
In the battle for the evolving business and first class passenger market, we’re seeing many airlines make remarkable hard product choices fo... Continue Reading
In Conversation: New Zealand and the trans-Tasman, with Kai Koenig
RGN contributing editor John Walton is in conversation with German New Zealander Kai Koenig, talking about the passenger experience in New Z... Continue Reading
BA Club World dine-on-demand: recipe for disaster?
British Airways seems to be planning to unveil a major business class food revamp when it announces its new Club World seats in the next few... Continue Reading
PaxEx 2017: Evolving global aircraft fleets will bring #PaxEx changes
In a year that will see a real ramp up of re-engined narrowbodies and the Airbus A350, as well as continuing and growing Boeing 787 producti... Continue Reading
Priority Pass hits milestone, but are outstation lounges worth it?
Lounge membership programme Priority Pass hit a thousand-lounge milestone this year, and with a growing number of frequent flyer-aimed credi... Continue Reading
SAS cuts outstation contract lounge, fast track access
Beleaguered Scandinavian carrier SAS is removing airport lounge and fast track benefits from the top fares on a wide swathe of its European ... Continue Reading
PaxEx 2017: Business will continue pushing first class boundaries
Business class will continue its unprecedented expansion into the levels of comfort and service previously offered by first class in 2017. W... Continue Reading
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