Mural celebrates legacy of Madam C.J. Walker at Indianapolis Airport
The pandemic put a stop to a lot of things, but it did not halt the creation, installation, and celebratory unveiling of a giant mural at In... Continue Reading
Tag Archives: airport design
The design details that make a great airport
Many travelers have airports we love, airports we tolerate, and airports that we avoid like the plague. Some tend to crop up in the former c... Continue Reading
Melbourne Airport focuses on design with shared use checkins
New technologies, space constraints and cost reductions via self-service options are driving airports to innovate in how they allocate and o... Continue Reading
JPA’s Alex Duncan considers continuity of design in air travel
Alex Duncan, design director interiors at JPA Design, London, spends his time thinking of fresh ways to make hotels and airport lounges more... Continue Reading
Beyond 2020: Future-proofing with universal design
Applying Universal Design to passenger experience accommodates the needs of all travelers and future-proofs the journey. The world is getti... Continue Reading
Is British Airways’ First Wing just lipstick on a horselamp?
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Disappearing icon of airport design finds new life in Qantas lounges
fwip fwip fwip fwip fwip fwip fwip fwip fwip fwip fwip The rapid, breathy clacks of a classic departures board is a formative feature of the... Continue Reading
JetBlue’s experience design secret: a crowdsourced music playlist
Next month one airline will celebrate a very odd anniversary, and although it won’t be announced with parties or banners, or even logo-print... Continue Reading
When great airport design is where you least expect it
Hating on airports is practically a whole genre of stand-up comedy today, and it’s no wonder; these places of motion and meeting have increa... Continue Reading
British Airways first class aims to match Virgin biz with LHR “wing”
One of the passenger experience benefits for first class travellers has been missing for eight years at London Heathrow’s Terminal 5, the ho... Continue Reading
Coach Confidential: Flying the little guy
We've all heard that fare & schedule are the most important factors for selecting a flight. But what happens when those factors are less sig... Continue Reading
SkyTeam, Star Alliance set customer service agendas for the year
The SkyTeam and Star Alliance groupings have announced new initiatives that will further their IT investments and, eventually, benefit passe... Continue Reading
From Sydney to Doha, Fordyce-Wheeler helps airport design take off
San Francisco-based design firm Gensler has named Kirsten Fordyce-Wheeler as design director of its aviation practice. Before joining Gensle... Continue Reading
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