Op-Ed: Airlines need to be clear about catering changes
COVID-19, and its effects on the aviation industry, are unprecedented. Airlines have been scrambling to continue flying while keeping passen... Continue Reading
COVID-19, and its effects on the aviation industry, are unprecedented. Airlines have been scrambling to continue flying while keeping passen... Continue Reading
gategroup, a leading global provider of airline catering solutions and pre-order/inflight/and post-flight retail services, is seeing increas... Continue Reading
During the spring, Finnair made numerous changes to its services to support the health of customers and employees at the airport and on boar... Continue Reading
Writing about airline premium seats and service often feels like, quite literally, a first class problem. That’s especially the case during ... Continue Reading
As the aviation industry seeks to restart after COVID-19-driven suspensions, airlines are looking hard at what the passenger experience migh... Continue Reading
The air was thick and humid outside Singapore’s sprawling Changi International Airport last September. The blast of cold, conditioned ... Continue Reading
The awards ceremony for the 14th Crystal Cabin Awards in Hamburg, originally planned for 1 April 2020, has been rescheduled for 13 April 202... Continue Reading
Those who have read my work here may recall that I have long tried to fly aboard a Thai Airways 747. Three times, in fact. Each ended in an ... Continue Reading
“The future’s bright. The future’s orange.” That iconic UK advertising strapline — for the 1990s’ UK mobile phone network Orange — may ring ... Continue Reading
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
Today the European Commission released its guidelines to help Member States gradually lift travel restrictions and allow tourism and aviatio... Continue Reading
Forget the pretzels. And put away your credit card. Southwest Airlines is introducing what it calls “stringent” new measures in response to ... Continue Reading
Before the World Health Organization named COVID-19 a pandemic, I was invited to attend an exclusive preview of Air Canada’s newest premium ... Continue Reading
Air France prides itself in taking business class passengers on a culinary adventure; menus designed by Michelin-starred chefs and French wi... Continue Reading
British Airways cut complimentary food service on its short-haul flights earlier this month, citing passenger preference. While BA’s l... Continue Reading
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