Designing Soundscapes: The delicate balance of boarding music
As the Bard wrote, “If music be the food of love, play on.” But music doesn’t always feed love and sometimes it can cause an upset stomach. ... Continue Reading
Services
David Neeleman keen on A321XLR for select TAP transatlantic routes
TAP Air Portugal co-owner David Neeleman is “definitely” eyeing the newly-launched Airbus A321XLR, as it would be a logical choice for certa... Continue Reading
IATA resolution aims to set service standards for disabled passengers
Member airlines of IATA have unanimously signed a resolution to make travel more accessible to passengers with disabilities. The resolution,... Continue Reading
Making the case for aircraft cabin lighting harmonization
Even casual observers of aviation know that mood lighting has been having a serious moment – it features prominently in new aircraft, like t... Continue Reading
Trade disputes threaten airline profits and even passenger legroom
At IATA’s Annual General Meeting (AGM), the global economy was a deep concern, particularly stemming from the effects of protectionism and g... Continue Reading
Designing PaxEx around the Nonexistent Millennial
If you listen to one hotel brand, the travel experience millennials want in the Netherlands is to be helicoptered privately from their Amste... Continue Reading
As Flight Shame movement gathers steam, IATA focuses on environment
As the planet confronts an environmental crisis, airlines face increasing scrutiny and public pressure to improve their environmental creden... Continue Reading
IATA: Airlines face challenges of regulatory rift beyond MAX grounding
The decisions surrounding the global grounding of the Boeing 737 MAX fleet created an unprecedented rift between the world’s civil aviation ... Continue Reading
Airbus touts left-hook, right-hook MoM approach but Paris plan unclear
The middle of the market finds itself in an unprecedented kind of hot stasis. The Paris Air Show — where nine or even four months ago, Boein... Continue Reading
Collins eyes greater integration of business aircraft cabin solutions
In 2013, Rockwell Collins bought aerospace communications specialist ARINC, adding several important services to its already broad portfolio... Continue Reading
Designing the self-aware cabin of the very near future
As digitalization takes to the skies, there are fresh opportunities to improve the passenger experience, extending the service life and util... Continue Reading
Behind the scenes of Gran Canaria airport’s impressive infrastructure
Arriving into Gran Canaria airport, it feels like any other efficient, cheap and cheerful holiday airport in Europe. Most passengers arrive ... Continue Reading
Jamco’s quest for elegance results in upmarket new staggered seat
With the exception of some of the possible arrangements and kinematics of its Spread Your Wings seat from last year, Japanese seatmaker Jamc... Continue Reading
Virgin Atlantic’s photo-friendly afternoon tea is bang on trend
If there’s a perfect storm of passenger experience trends at the moment, it’s Virgin Atlantic’s afternoon tea. Now offered in all three of t... Continue Reading
Beyond Beyoncé: in search of a post-doors model for suite privacy
Last year I coined the idea of the Beyoncé Model for updated business class seats with doors on the side giving business mini-suites: “if yo... Continue Reading
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