Singapore Airlines’ SilverKris Heathrow lounges take the gold medal
How do you maintain your airline’s distinctiveness and reputation for service in a crowded, increasingly commoditized business and first cla... Continue Reading
Author Archives: Mary Kirby
RGN Premium: Fragmentation, regulatory hurdles cited
Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading
How Lufthansa Technik prepares aircraft for entry into service
FRANKFURT: Dean Raineri is a man at Lufthansa Technik with a long title. “Project Director, New Aircraft and Infrastructure Developmen... Continue Reading
A whole new Club World? Or pie in the sky?
With yet another potential British Airways next-generation Club World business class seat released into the wild via the patent application ... Continue Reading
LCC no-toll-free number trend makes free airport wifi vital
US ultra-low-cost carrier Frontier is joining Spirit and Allegiant in nixing toll-free telephone numbers, raising questions about whether it... Continue Reading
Airline reveals its concerns about new Airbus lavatory/galley option
As airlines work to increase passenger density on existing airframes the push to reduce everything else on board is very real. For the Airbu... Continue Reading
UK passengers revolt over airport retail taxes
In what might just be the most British event of the entire year, British passengers are refusing to show their boarding passes to airside ai... Continue Reading
VIDEO: Winair begins offering pizza delivery to neighbor islands
As regulators around the world struggle with the challenges associated with proposed drone-based delivery services, one small airline is ris... Continue Reading
New LHR T5 Aspire lounge puts #PaxEx ball firmly in BA’s court
The most anticipated airport lounge of the year — certainly for British travellers — is now open at London Heathrow’s terminal 5, the home o... Continue Reading
China Eastern uses safety video to warn about battery charger use
China Eastern’s new safety video is not just a great nod to history. Based on the 16th century novel Journey to the West about a pilgr... Continue Reading
Qatar’s denser 777 shows gulf widening between business, economy
Travelers sometimes wonder whether more spacious business and first class seats come at the expense of passengers further back in economy. T... Continue Reading
What do you want in business class: seats or service?
Despite the increasing homogenisation of airlines as carriers merge to form ever-larger conglomerates, there are still differences in what a... Continue Reading
Could a new sort of alliance emerge to benefit passengers?
Delta recently reported a tremendous second quarter 2015 profit, and told investors it is looking to grow those numbers in the third quarter... Continue Reading
Aer Lingus launches not-business-class European business class
Aer Lingus is returning to the premium market on select European flights with a new Aer Space shorthaul product, but the Irish carrier’s new... Continue Reading
Virgin America plans IPTV seatback integration with Ka connectivity
Virgin America’s recent confirmation that it has added a new inflight internet provider represents more than simply a new solution for... Continue Reading
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